I love PM as a service but this app kind of stinks. I notified the devs of a bug (push notifications show for already-read mail) and they told me it was expected behavior. I wish they'd take feedback more seriously and help us (customers) help them make their app better.
They charged my account in Euro, when I chose USD, and as a result overcharged by 15%. The customer service is pathetic and can't differentiate between A and B and resolve this issue. Be careful if you are paying for it. You will not get a reasonable human being at customer service, just a bunch of 4 year olds.
Every few days it just totally stops functioning and says "message sending failed, message is saved in your drafts folder". Re-installing the app doesn't help. It also crashes occasionally. It's much quicker than the web version though, which is painfully slow and laggy. Going to look for a different service.
My account randomly logged out and now I cannot log back in. I know my password but it kept telling me "Invalid Credentials". I'm quite disappointed as this is my primary email and I lost access to all my important contacts. Did I get blocked or something? I didn't put a backup email so I am clueless as to how I can open it again. Please help.
This app is just not good. I haven't had good experience with it at all. It can't compare with the web interface. So many problems, and I've been using for months and I will continue to do so, because I love ProtonMail, but the app is a pain. And I say ot because I love ProtonMail and they need to wake up and do something about this.
Very good email service. Especially if you value your privacy. Their android app is actually really good. Their web interface can do a few more things, but those aren't important to overall functionality. I've made this service my choice for all my email needs now. Their features for encrypted mail and expiring mail is just too good to pass up.
v.1.7.2 Release notes:
- Partial support for Plain text
- fixes for some crashes reported by users