2.0
12.4K reviews
Government
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Pak identity is NADRA’s Online identity issuance service for Pakistani citizens that provides an end-to-end solution for applying for identity card. NADRA has launched this app to facilitate Pakistani citizens to apply for following identity documents
• Modification of CNIC
• Renewal of CNIC
• Reprint / Lost of CNIC
• New NICOP
• Modification of NICOP
• Renewal of NICOP
• Reprint / Lost of NICOP

Functionalities:
• Account creation with email, mobile number and biometric verification.
• User login through biometrics (Fingerprints / Facial)
• User-based inbox with a list of all applications
• Interactive data acquisition
• ICAO-based photograph capture through the mobile camera.
• Fingerprints acquisition through mobile camera
• Digital signature capture through the mobile touchscreen
• Document upload through both mobile cameras and by uploading files
• Attester verification through OTP
• Online payments
Updated on
Oct 24, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.0
12.4K reviews
Syed Tihaam Ahmad
August 28, 2024
The button right next to "Account non verified" disappears after multiple attempts for fingerprint or picture verification, and if the button is not there, we can not restart our verification process. There should be an option to use phone fingerprints instead of camera based fingerprints. It will make it way easier for people who have fingerprint scanners in their phones. Nadra is not refunding my money via email and the app doesn't work to be able to apply for refund from there.
14 people found this review helpful
Did you find this helpful?
Babeto
August 21, 2024
The fingerprinting does not work. It's wild that this is the only app out there for verification. This app is flawed. I've been trying to scan my fingers and thumb correctly every time but I'm getting an error message. Don't waste your time on this, and if it's a requirement then you're screwed. There's so much technological innovation in the world and this is the best we get? The developers should be ashamed of themselves. Yikes.
27 people found this review helpful
Did you find this helpful?
National Database & Registration Authority
August 23, 2024
We are trying our best to improve this app fingerprint acquisition feature. You will see improvements in near future.
Random Biker
April 30, 2024
Very frustrating experience. I have used this app before succesfully, now it says my account needs verification and asks me for fingerprinting. Right where I click Left thumb or any other options for fingerprinting the app closes. Note that app has all permissions like Camera. This issue renders the app useless. I then tried clearing cache but after that the app won't login at all (saying it cannot retrieve my location... Again, location permission is also granted)... Developers pls test yr app.
9 people found this review helpful
Did you find this helpful?

What's new

Exciting new features: Enhanced fingerprint acquisition for a smoother experience
1 - Enhanced fingerprint acquisition for a smoother experience.
2 - Simplified ID document modification.
3 - Rahbar - Locate NADRA offices with detailed info.
4 - Chat with us - Improved help section with automated messaging.
5 - New video/photo-based account verification for POC holders.
6 - Minor bug fixing.