Gabby Koval
The last update was April 26th, I downloaded this at the end of May. Trying desperately to see a dentist, and having issues trying to prove I have insurance. The app will not let me log in until I've updated, except there's no update available! Things are hard enough right now! I've been waiting on my provider one card for over a month and this app is all I have to show it. It took a lot longer, but finally they figured things on their end since my end is keeping me out! 0 stars, why bother 8(
31 people found this review helpful
Jonathan Olson
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Dysfunctional. I cannot view any plan details or make changes for my daughter or myself because of an incredibly annoying pop-up titled "Managed Care Enrollment Details". It has an x to close that pop-up but instead of allowing me to remain on the page I'm on, it forces me back to the beginning and there is NO way around it. Reinstall made no difference. The app is 90% unusable for me. Please just remove the pop-up and allow people to access that info if we want it. It's intrusive...
41 people found this review helpful
Washington Health Benefit Exchange
January 21, 2021
I'm sorry you are having this issue. Thanks for following up with our team - we will reach out to you soon to get your application changes resolved.
Golden Tao
This website really sucks !! it is so hard to navigate. There is no continuity to the prompts. User easily gets lost because other things keep popping up. PLEASE IMPROVE THIS WEBSITE TO MAKE IT USER-FRIENDLY. Also when question are asked make sure there is an "OTHER" option followed by explanation about the other choice. To download documents add other options beside google and apple. Not all people uses these two options to download. Make it easier to download from personal browser file like before. It used to be that this was very easy to do. The way it is set-up now exposes users to more security issues.
23 people found this review helpful
Washington Health Benefit Exchange
January 19, 2022
I'll pass this information along to our web team.