
A Google user
In my experience, the app is only functional about 20% of the time. Four times out of five when I try to log on, I get the "Oops... Try again later" message. Note also that the web site is down every single night for "maintenance". The end result is that if you are asked for documents and you don't start trying to submit them long before the deadline, you will very likely be out of luck -- as I now seem to be. Not sure why professional IT people can't be brought in to fix the app and web site...
9 people found this review helpful

A Google user
Can't even sign in. Every time I try I get an error message stating that there is a problem with my network connection. Um, no! I'm at home with full connection, all other apps work just fine. Can log in if I open desktop site, but not the app. Have tried every day since 2/18/20 and get the same error message. Would give zero stars if I could.
8 people found this review helpful
Washington Health Benefit Exchange
March 4, 2020
This issue has been resolved by our team. If you need help with anything, please do not hesitate to contact us at https://www.wahbexchange.org/mobileappsupport/.

Gabby Koval
The last update was April 26th, I downloaded this at the end of May. Trying desperately to see a dentist, and having issues trying to prove I have insurance. The app will not let me log in until I've updated, except there's no update available! Things are hard enough right now! I've been waiting on my provider one card for over a month and this app is all I have to show it. It took a lot longer, but finally they figured things on their end since my end is keeping me out! 0 stars, why bother 8(
36 people found this review helpful