Wilo-Assistant

WILO SE

About this app

The pump specialist WILO SE has now made the entire world of highly efficient pump technology accessible on the smartphones and tablet PCs. As an easy-to-use and mobile application, the app offers support in the areas of planning, customer consultation and installation. In addition, the user is presented with a plethora of valid selling points for energy efficient, economical and environmentally friendly pump technology for heating, air-conditioning and secondary hot water circulation.

A large proportion of the data content and functions are installed directly onto the smartphone or tablet and are therefore available to the user even without a mobile internet connection or WLAN. This way, the user can avoid overloading his/her data volumes and is not limited in anyway by the reception conditions prevalent at the site of use.

Functions:
● Smart Connect: With Wilo-Smart Connect, you are able to remote control the following Wilo products: Wilo-Stratos MAXO und Wilo-Stratos, Wilo-Stratos GIGA, Wilo-CronoLine IL-E, Wilo-VeroLine IP-E.

The functionalities include reading out parameterisation of Wilo products, store it, transfer it and generate documentation of commissioned products. Additionally, reading out and visualise statistical data is possible
● Interactive replacement guide: simply enter the name of the pump to be replaced and you will be provided with a recommendation of the suitable, high-efficiency Wilo replacement pump. This service can be used in conjunction with thousands of commercially-available, old pumps that were manufactured in 1975 or later.
● Energy savings calculator: calculates the potential savings in terms of energy costs and CO2 emissions by comparing implementation of an energy-saving Wilo high-efficiency pump with that of an uncontrolled heating pump.
● Catalogue: displays the catalogue description for Wilo pumps.
● Pump dimensioning: according to the specifications of the desired pump duty points (volume flow Q in m³/h and delivery head H in m), the Wilo server adopts the pump dimensioning and recommends the suitable Wilo pump in a matter of seconds.
● Fault signal assistant: the "Fault signal assistant" tool contains fundamental information on possible fault signals that may be shown on the display of certain Wilo pumps. With some fault signals, the tool specifies the cause of the fault, describes the error and specifies possible remedies, in addition to basic information about hazards.
● Unit converter: conversion of the fundamental physical units
● News: up-to-date information

The Wilo Group is a multinational technology group and one of the world’s leading premium suppliers of pumps and pump systems for building services, water management and the industrial sector. The last decade has seen us move from a hidden to a visible and connected champion. Wilo currently employs more than 8,457 people around the globe. With innovative solutions, smart products and individual services, we make water move using intelligent, efficient and eco-friendly techniques. We are already digital pioneers in the industry with our products and solutions, processes and business models.

Ratings and reviews

Utterly useless. Need an account to use smart connect (mysteriously called care connect in the app) but nowhere to register an account. "Augmented reality", "qr code scanner" ? What the **** I just want to connect to my pump because the display is knackered after a few years

Hi sir I am from my wilo app not working properly daily I am recharge here but from yesterday onwards here not recharge here already i send message to team lead in whatsup also no one should respond to me that's why I am mentioning here please reply me otherwise app was good 😊

waste of time hard to use manuals nearly impossible to find - good advert wilo but rubbish as an assistant

What's new

The app is updated regularly to constantly improve the quality and performance.
Download the latest version to benefit from all features, innovations and customizations.

Start using the new Smart Connect now (Beta version)
It is the perfect solution for setting up and controlling a wide range of pumps with ease. The enhanced user-friendliness helps you to make the appropriate settings quickly and easily. Smart Connect is the smart choice for efficient and reliable pump management.