Opal Travel

Transport for NSW

About this app

The Opal Travel app is the official Transport for NSW app to help you get around in NSW Australia. You can plan and save your trip, check travel activities and fares, top up Opal card and more, all in one place. Download the FREE Opal Travel app now.

Key features:
- Manage and top up Opal card on the go: Register your Opal card to check your balance, top up or set up auto top-up.
- Track Opal and Contactless payment activities: Review your Opal and contactless payment travel history and fares.
- Simple trip planning: Plan your trip via public transport, cycling, walking, or driving, set your favourite trips and locations, and check public transport fares.
- Check departure times at a glance: Check public transport departure times for train, metro, bus, light rail and ferry services.
- Get live trip update: Receive service update, disruption and on-the-go hop off alerts for your trip.

For more info, visit https://transportnsw.info/apps/opal-travel

By installing Opal Travel you acknowledge and accept the Opal Travel app Terms of Use and agree to receive those Terms of Use and any amendments electronically via the Apple App Store. You acknowledge that Transport for NSW will not send you a paper copy.

Ratings and reviews

The app works but it's a usability nightmare. Planning a trip is slow when searching for stations, no recent search history, and the app always returns to the home screen when you switch away. As others mentioned, any money left on a card when you are done with it is basically forfeit so don't load the card with anything more than you need.

Absolutely horrendous service!!! I recharged $10 via the Opal app, says $10 pending tap on. I waited about an hour, then arrive at Central Station (the instruction says wait only 15 mins for train), try to tap on, says balance too low. I've done this many times before always worked except this time. Called Opal Card service, the caller keep insisting the $10 can only be effective when I tapped "off", and she insists I need to recharge another $20 at a physical machine, which is obviously false!

changing email address on the account doesn't work. can't close the account either. the app doesn't remember trip details when changing tabs. super annoying. but there's no other option. "live" updates are a straight up lie too. Trams show as "on time" yet don't arrive at all, leading to missed connecting trains.

What’s new

Bug fixes and minor enhancements