Opal Travel

Transport for NSW

About this app

The Opal Travel app is the official Transport for NSW app to help you get around in NSW Australia. You can plan and save your trip, check travel activities and fares, top up Opal card and more, all in one place. Download the FREE Opal Travel app now.

Key features:
- Manage and top up Opal card on the go: Register your Opal card to check your balance, top up or set up auto top-up.
- Track Opal and Contactless payment activities: Review your Opal and contactless payment travel history and fares.
- Simple trip planning: Plan your trip via public transport, cycling, walking, or driving, set your favourite trips and locations, and check public transport fares.
- Check departure times at a glance: Check public transport departure times for train, metro, bus, light rail and ferry services.
- Get live trip update: Receive service update, disruption and on-the-go hop off alerts for your trip.

For more info, visit https://transportnsw.info/apps/opal-travel

By installing Opal Travel you acknowledge and accept the Opal Travel app Terms of Use and agree to receive those Terms of Use and any amendments electronically via the Apple App Store. You acknowledge that Transport for NSW will not send you a paper copy.

Ratings and reviews

The app works but it's a usability nightmare. Planning a trip is slow when searching for stations, no recent search history, and the app always returns to the home screen when you switch away. As others mentioned, any money left on a card when you are done with it is basically forfeit so don't load the card with anything more than you need.

Awesome app however in saying that it keeps expiring every time it's annoying having to put my card details on there give us a lot more time to explore the app but other than that it's still a terrific app and easy to use the only other thing is I'm trying to register my Opal Card online the password I set doesn't meet your requirements which is ridiculous I'll do it over the phone it'll be a lot easier

This app doesn't have the option to disable auto top-up. You have to use the website for raisin complaints. The auto top up stays enabled for a blocked card ( even if you remove your card from your account). A blocked card can get used after a few years (as per customer service people). Then, it will automatically deduct money from your account, which you can't claim back. So make sure you disable the auto top-up before blocking your lost card. The customer service call experience isn't good.

What’s new

- Bug fixes and performance improvements.