Great app quick reply of u have a prob at all
Mostly very nice clean comfy safe ride
Lyft has me drive across the Skyway bridge from St. Petersburg to pick people up in Bradenton and drive ALL the way to Sarasota. As I was desperately making my way back up to St. Petersburg, I got a call 20 mins out of my way to pick someone else up. I refused the pickup (because I knew it wasn't going to be worth it) and got points. I think it's ridiculous that there was no one else available in Bradenton to pick those people up. Lyft makes you drive for miles only to pick someone up and drive them down the street. Ridiculous!
Our driver never came to Ride Share pick up lot at Boston Logan. After we left to walk to get a taxi, he called & said he was coming there. He went to Terminal A for some reason. Then I was charged $5 for cancelling. I will not be using this again. God bless reliable taxis.
Been using 2 times per day, every weekday. So frustrating. Requires a phone restart at least 3 times a week. Drivers during surges are abundant yet prices still inflate. Have never heard from customer service after submitting a complaint or request for refund. Ever. Ridiculous. I would try Uber if I could, I'm sure they actually have a customer service dept. My advice: try Uber first. I spend $800 a month on this - better believe I'm bailing ASAP.
I have no idea how this service has such good ratings. On 4 separate occasions I attempted to request a lyft only to end up with no car and 15-20 min of my life I'll never get back. I won't even take a free ride anymore. The GPS, estimated time, and fares are way inferior to uber. And uber has never left me stranded anywhere. My advice to everyone..Take an uber.. Even if you have to pay. UPDATE: THEY HAVE IMPROVED SERVICE SINCE LAST REVIEW
Thanks for choosing Lyft! To make your rides even better, we update the app regularly. It’s like housekeeping: squashing bugs, cleaning up code, and other small-but-mighty improvements.
Ride with Uber for fast, reliable rides that are affordable and available 24/7.