Lyft

Lyft, Inc.

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About this app

Get where you’re going with Lyft.

Whether you’re catching a flight, going out for the night, commuting to the office, or running errands in a rush, the Lyft app offers you multiple ways to get there.

EASY TO USE
Enter your destination. See your route and ride cost up front. Choose Priority Pickup to get going quick. Boom. Done. Simple

CHOOSE YOUR WHEELS
Choose from Wait & Save, Priority Pickup, Bikes & Scooters, Lyft XL, Lyft Lux, Transit, or even Rentals.

AFFORDABLE RIDES
Our Wait & Save option helps you get around for less. And you can find the fastest public transit routes, too.

* Lyft ride types may vary by region. Check the app to see what is available in your city.
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Prices vary based on market condition.

By downloading the app, you agree to allow Lyft to collect your device's language settings.

Ratings and reviews

They keep double-charging my card. Before I got a car, I budgeted how much I needed to get to work. I kept going over budget. Checked my bank account. Each ride showed $10 plus an additional $10 pending. I needed to budget TWICE the actual cost to get to work. Actually more, because this $10 ride, randomly cost me $50. Because of the double charging, I actually needed to budget 10 times the actual cost. They literally held my paycheck hostage until I could finally afford a down payment.

Customer service is intentionally nearly impossible to access, and completely useless once you do manage to get a reply. Their customer service is somehow even worse than other app services like DoorDash, which is REALLY saying something. They give you no option to cancel a ride if you experience an issue once you step into the car, so they can bill you for it anyway. Absolute dumpster fire of a company.

Rough service. Misleading app experience. It'll say driver is X mins. away & no matter what happens the time NEVER readjust. Very frustrating when you need to decide to cancel to try to find faster option. Additionally, you pay for a 1 min. wait ride & they'll make you wait 3 - not an issue usually, but I paid +$3 just to be told it's the same as the 'wait & save'. Customer service (IF you can find how to contact a person) might as well be AI as they seem to only give minimal responses.

What's new

Thanks for choosing Lyft! To make your rides even better, we update the app regularly. It’s like housekeeping: squashing bugs, cleaning up code, and other small-but-mighty improvements.