Cinépolis USA

3,4
1,19K reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Cinépolis Luxury Cinemas mobile app has been updated. With a refreshed UI and checkout process, order food (select locations only), reserve your seats, watch trailers, check show times and earn points on purchases with the Cinépolis Rewards, loyalty program. Sign up today and start earning points on in app purchases!
Updated on
24 Apr 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Device or other IDs
This app may collect these data types
Personal info and Device or other IDs
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

3,3
1,16K reviews
A Google user
15 November 2019
Terrible - purchase "fails" when trying to buy tickets and/or food, but the purchase actually goes through and your card is charged, which is a problem when you attempt the purchase multiple times and wind up with multiple charges. Staff very helpful and help with refunds, but makes for an incredibly frustrating experience. Needs a LOT of work, but I have Hope's that it'll get better.
16 people found this review helpful
Did you find this helpful?
A Google user
18 December 2019
Worst app experience ever. Kept erroring when ordering food, pictures don't match what you get, doesn't have all menu items. Caused us to miss part of the movie because we had to go down and order food at the beginning. Edit: if I could give this negative stars I would. THE APP DOUBLE CHARGED ME, and allowed me to order items unavailable at my location and charged me for them (even though I wouldn't receive them). Turns out the error still orders the food...
15 people found this review helpful
Did you find this helpful?
A Google user
15 June 2019
Signed up for rewards program and downloaded this app. Was working beautifully to search showtimes, purchase tickets, etc. However, how the app keeps saying that I'm not connected to internet even though I am via both data and WiFi! I cannot even see my local theatre! Will give 5 stars if fixed. if you're an Android user, don't bother downloading this app. it won't work!
17 people found this review helpful
Did you find this helpful?

What's new

Enjoy our new F&B tab!
Have feedbacks or suggestions? Send us a message!
See you at the movies!