
Noah Bascom
The app has worked well for me in the past, but lately hasn't allowed me to finish a transaction once I've signed in. I usually have to go to the website to actually book the tickets. Other than that, I've had no problems! All the showtimes are easily accessible. I don't know if it was just my phone or the app itself, but I have had a couple others I know say it's been buggy towards the end of the transaction.
7 people found this review helpful

Preston
Only logs you in for a session, it doesn't stay logged in once you leave the app. Log in isn't even the right word, you just type in your phone and name. So I can log into anyone's account if I know thier phone number which is crazy. But due to that lack of security it doesn't even save payment method... so you have to enter that again every time also. and for all of those convenient features I've listed, it charges a 30% "convenience fee" to purchase online. 30%!!!
15 people found this review helpful

chris m
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The app says I've never bought tickets even though I have. My tickets never load to the app, so I always have to use my email. No way to see details of purchases, only points totals. The online booking fee isn't waived if you use the app to buy tickets, as it is with almost every other theater. The absolute worst loyalty experience and app that I've ever used. What a terrible customer experience. The company obviously doesn't care because 1 star ratings are what they have the most of.
35 people found this review helpful