STIB-MIVB

4.1
13.3K reviews
500K+
Downloads
Content rating
Everyone
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About this app

About this app
The STIB-MIVB app is all you need to get around Brussels by metro, bus, tram or train. Buy your tickets in just one click and get real-time info.

Brupass (XL) tickets at your fingertips
- Your ticket is immediately available on the app. That will save you precious time!
- No need to look for a vending machine, buy your ticket wherever and whenever you want.
- You can purchase Brupass (XL) 1 or 10 journeys via the app. Opt for the 10 journey ticket and save money. This way, you can travel hassle-free at a reduced price!

Real-time info
- Keep up to date with the app: you'll find real-time info not only on the STIB-MIVB network, but also on SNCB-NMBS trains and TEC and De Lijn buses.
- Mark your most frequently used lines or stops as favourites to get an updated overview of your usual route.

A personalised route planner
- Plan your journey from A to Z and choose your own departure date and time.
- Make a connection very easily thanks to the STIB-MIVB app. The interactive map also indicates De Lijn, SNCB-NMBS and TEC stops with real-time departure times.
- Are you looking for the shortest route? The one with the fewest connections? Or with the least walking? The app takes your preferences into account.

Content of your MOBIB card
- Want to know how many journeys you have left on your MOBIB card? Connect your card to the app via NFC and you'll find out.
- Whether you have a season ticket or a ticket, you can simply reload your MOBIB card via the app. Please note that it will take at least 24 hours before your ticket or season ticket is available on your MOBIB card.

Everyone deserves to travel comfortably
- Need an escalator or lift? Use the ""Info"" tab to see in real time for each station whether all escalators and lifts are working.
- For buses and tram lines 7 and 9, the app tells you the degree to which a stop is accessible.

Download the STIB-MIVB app now and enjoy worry-free travel in and around Brussels!
Updated on
05 Aug 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Device or other IDs
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
13.1K reviews
Aureliana Soldan
22 October 2024
The app keeps logging you off. You have to constantly log in in order to access your tickets. Besides, the machines that are supposed to scan the digital tickets are very often not working so several times I had to pay another ticket by card because the machine did not scan the digital one from my app. So I paid twice for the same ticket and the same trip. This should be solved and there should be several machines available for the digital tickets as well.
1 person found this review helpful
Did you find this helpful?
STIB-MIVB
25 October 2024
Hello, we apologize for the inconvenience of having to log in repeatedly. We are aware of it, and working on it. Regarding the ticket scanning issue, please contact our Customer Care for assistance and possible reimbursement. We are working to improve our systems. Best regards, The STIB Mobile Team
Anastasia Bauer
08 September 2024
I am in Brussels for a weekend and can't activate anything I've bought on the app. No explanation whatsoever, just error messages and a suggestion to try again. I tried reinstalling the app but all that happened was that all my tickets have now disappeared. I also can't download the PDF files. This app makes me really angry.
Did you find this helpful?
STIB-MIVB
24 September 2024
Hello, we apologize for the inconvenience. Please contact us at mobile@stib.brussels with more information (wallet ID, Android version, app version). We are here to help resolve these issues as quickly as possible. Kind regards - the STIB Mobile team
CM
07 August 2024
I'm a very heavy user of the app, so it's like my Bible. With the new update (07/08), the font when you type in your stop is TINY. I can barely see what I'm typing. I've not noticed any other changes so that's good! Thanks, STIB friends!
Did you find this helpful?
STIB-MIVB
08 August 2024
Hello friend šŸ¤—, thank you so much for your comment. We're so happy to get the feedback from a heavy user on this. We're taking good note and will take this into account for the next versions. Kind regards - the STIB Mobile team

What's new

Hi there šŸ‘‹ Long time no see! Weā€™re excited to finally announce the release of version 2.8.0. This major update includes several performance enhancements, a ton of bug fixes, new screens and more. Hope you'll enjoy!