NS

Nederlandse Spoorwegen

About this app

The NS app is the official planning application for the Dutch Railways.

The app has the following features:

- Realtime journey planner
- Timetable of departing trains per station
- Summary of Planned work and disruptions
- Station specific information regarding facilities and shops
- Notifications regarding delays of a saved trip


Permissions:
- We use your location to show nearby train stations
- We use permissions for "Photo's/media/files" to save temporary files for Google Maps. This allows maps shown in the app to be faster. The app doesn't use or have access to your pictures or other media.

The terms of use for the NS App apply to the use of the NS App. By using the NS App you agree to this.

Ratings and reviews

I am unable to log into the app, even though I can log in on the website. Also, the app lacks in-app registration, and registration through the website from mobile is a painful experience, and keeps switching back to Dutch. I was unable to accomplish my goal (registering a bike). It seems silly that you need to install a complicated phone app to take a bike on a train, and you can't simply add a bicycle tariff from a normal kiosk at the train station. Not tourist-friendly.

Great helpful app! The developer responded to my earlier review regarding how to change the text to English! "Please go to 'Meer', select 'Instellingen and select 'Taal'. There you can change the language setting of the app from Dutch to English." I did this and it works! You just need to press one of the menu items at the bottom to refresh the screen. I had already found it very helpful. Now I would give it 6 *.

The app logs you out every few days. Even without updating. Why? It also doesn't show you the shortest route, earliest arrival or options at a transfer station, but only intentionally bad options that the app thinks it's best for you. Seems eerily like the "dating app" strategy, it wants to keep you in the train for as long as possible within a route.

What’s new

Every journey starts in the NS app. That is why we keep improving the app with larger and smaller changes that help you on your way even more. This time, we have added the following new functionalities:
- The card display in My NS has been renewed, making it more accessible now.