Mein o2

Telefónica Germany GmbH & Co. OHG

Contains ads

About this app

The most important services & advantages in the Mein o2 app.

With the multiple award-winning Mein o2 app, you can use the most important services and benefits anytime, anywhere.

It doesn't matter whether it's a prepaid or term contract, you'll find everything here at a glance. The o2 Business App is available for business customers.

The Mein o2 app offers the following functions:

FOR CONTRACT CUSTOMER
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• Check consumption: data volume at home and abroad, telephony and SMS outside of flat rates - also as a home widget
• View tariff details and book tariff options
• Change customer data – conveniently while on the go
• View invoices and itemized bills (EVN).
• SIM & contract services such as number portability, order and activate eSIM, manage third-party services and much more.
• Send live check of the o2 network and fault report
• New customer benefits every month with our Priority loyalty program


FOR PREPAID CUSTOMERS:INS
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• Check used data volume & units (minutes & SMS).
• View current credit and easily top up credit
• Change tariff or book additional options
• Change customer data – conveniently while on the move
• Live check of the o2 network


FOR MY HANDY CUSTOMERS
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• Information on the My Handy contract
• Digital version of the invoice
• Insight into the installment plan
• Early Payment


PLEASE NOTE
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Mein o2 is the app for o2 private customers. The »o2 Business App« is available for business customers. Alice Mobile connections and third-party providers are not supported.


LIABILITY/REQUIREMENTS
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Please note: This app is based on the online services of Telefónica Germany. Constant availability of the service cannot be guaranteed. To use the Mein o2 app, an account at o2online.de is required

Ratings and reviews

Thanks to the update, I'm no longer able to log in. I wasted a lot of time for a solution. O2 offers fixes, whaaa? So clearly, there is a problem with the app. Don't offer us a work-around. Offer us an app that works. O2, YOU! fix the app. Update: Followed the developer's instructions. This was the result: Login currently not possible Unfortunately, this service is currently unavailable for technical reasons. Please try again later. Thank you for your understanding. Your O2 Team

It should have an easy option to change language to English, everyone don't know German right. If there is an option to change language please let us know and it should have an option to take the screenshot or circle or search option to translate the language. Please consider this feedback.

Doesn't work properly. You have sent me an angebot via email. But it doesn't open in app. It leads here in store to download the app instead. But I have the app installed and configured already. I expect the link in email to be opened in app.

What's new

Dieses Update beinhaltet Bugfixes und kleinere Verbesserungen