CIB OTP Token
2,8star
1.93K reviews
500K+
Downloads
Everyone
info
About this app
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Ratings and reviews
2,7
1.9K reviews
A Google user
- Flag inappropriate
20 March 2020
Amateur application with endless issues and flaws, the nice thing that you will see is related to the 5 stars ratings, most of it is coming from the bank application development team. Really this is unbelievable. The solution in all cases is to uninstall and reinstall the application! I think something fundamental is missing here, unfortunately the support team is disconnected and not listening to the issues. Total disaster & can be an easy court case in other countries for time wasted & money
17 people found this review helpful
CIB Egypt
20 March 2020
Dear Valued Customer,
We apologize for the experience you have faced, kindly send us your mobile number and a print screen from the error you faced on the following Email for assistance: socialmedia.support@cibeg.com
Kareem El Dabbagh
- Flag inappropriate
19 August 2023
Horrible time wasting experience Everytime I use this app, knowing 200% I am entering the right OTP number, it gives me an error then locks me out. Trying to reactivate it is the most ridiculous and bugged experience. I've called the call center 10 times over the past two weeks, following all the ridiculous manual steps and everytime I try to reactivate it tells me that the serial is already activated, despite confirming from their side they reset everything and having uninstalled the app.
11 people found this review helpful
CIB Egypt
20 August 2023
Dear MR Kareem ,
We apologize for the experience you've faced please provide us with your mobile no and the details of your issue to the following E-mail for assist
socialmedia.support@cibeg.com
A Google user
- Flag inappropriate
21 March 2019
very buggy, bad UI. As a developer, I am amazed how the app got published. Could not copy any info in step 2, whenever I go to another screen to copy the code and get back to the app, it resets to step 1 again, same happens if the screen gets locked. I had to write all the codes in a piece of paper first. The app is functional but not user friendly and buggy.
35 people found this review helpful
CIB Egypt
21 March 2019
Dear Valued Customer,
Thank you for pointing that out. In addition, we will continue improving our services to provide you with the service you expect and deserve.
What's new
Bug Fix
App support
About the developer
COMMERCIAL INTERNATIONAL BANK EGYPT S.A.E
haitham.meguid@cibeg.com
Beside the French Embassy, In Front of Giza Zoo 21-23 El Nil Administrative Tower Charles De Gaulle
Giza
Egypt
+20 10 11387608
