MyAflac

Aflac US

About this app

Access your Aflac account 24/7 with MyAflac®.
Register for MyAflac to access information about your coverage, at your convenience.
- Submit claims and check claims status
- View secure messages including your explanation of benefits
- View and manage your coverage
- Make changes to your policies
- Make payments and enroll in direct deposit for fast claim payments
- View your agent’s contact information
- Enroll in Aflac Always to keep your coverage at the same rate – even if circumstances change
Download the MyAflac app today.

Ratings and reviews

It does make filing easier. However, uploading seems like an old dinosaur. The way you go about uploading takes forever if there is multiple documents. Should be able to select your files, hit upload and done. The other one is that with my first claim, it kept asking me to print a document, however, there is no way to find it. No way to Search for it either on the app or on their website. Needs a lot of improvement.

I just downloaded the app. It doesn't work. When I open the app, I can see a bunch of things to select (Aflac Always, My Policies, My Claims, Settings, etc) but when I click on any of them, it goes no where. All I see is a little picture of a piece of paper and then a little picture of a calendar page---essentially it is trying to "load" the page but nothing happens. It will keep trying to "load" the page until it times out. Developers clearly don't care to fix it...many negative reviews.

App will not let me open messages in message center. It shows that it is loading then goes back go normal screen. Also had a lot of trouble filling claims. It would not let me upload documents. It just closes out of the app entirely. When it does this it submits the claim without documents. Very frustrating! Needs a lot of improving. 1 star is pushing it as it will not let you do anything!

What's new

This release includes improved stability, security, and design.