![](https://play-lh.googleusercontent.com/a/ACg8ocLi6agPVf6dmTxZfYZV_TvUO9TJqQ_NQn0VfU8K7LVl7BlJ1Q=s32-mo)
L. Catalina R. O.
Not a user friendly application. While a multiple validation process is understandable, the verification code is not displayed in a timely manner. Furthermore, connection to international mobile numbers is outside the scope and functionality of the application. Should the user acquire a local mobile phone only to receive text message from Banca Virtual? Should the customer connect to a third party cell phone, which would lead to breaches in privacy?
12 people found this review helpful
Banco Guayaquil
25 October 2022
Gracias por tu sugerencia 😊. Escucharte es lo más importante para nosotros.