CallTrackingMetrics Agent

CallTrackingMetrics

About this app

The CallTrackingMetrics Agent App allows you to manage the inbound phone calls coming from all of your advertising channels. Answer and place calls, texts, and chats directly from your mobile device. You'll also be able to make outbound calls, receive push notifications for incoming live chats, return a call or text message, and take notes or read from a script while on a live call, all within the app.

Ratings and reviews

terrible service. I have to use this for my business and it's so difficult, always buggy, never cooperates. Grasshopper was so much better. I hope they figure this and other issues out soon.

If you want the worst performing, buggiest, terrible service, least responsive calling in history then by all means go with CTM! If you want something that works then try something else...like DialPad.

I have been using this app with a new employer and every other inbound call the person can not hear me intermittently. For 2 minutes it is fine, then 30 seconds they can't hear me, then back to our conversation. It's very frustrating.

What's new

- Updated activity list item for summary and added summary panel
- Updated the activity display to show tracking source when available
- Improved logging