MyCombined

CHUBB

About this app

Combined Insurance customers can now manage your policies, claims and payments, 24/7/365. We’ve put the convenience of our self-service portal in the palm of your hand, so you can manage your policies, payments and claims wherever you go. You can register your Combined Insurance user account, file claims, get notifications about all your policy activity, customize your digital payment wallet, manage your payments, upload and view documents, update your personal information and get customer support for your Combined Insurance policies.

Ratings and reviews

This app is useless. It's unresponsive 99% of the time. I can't file a claim because I can never log into my profile. I filed a claim, it's been a month since my filing, and I have yet to receive anything ( but my automatic payments continues). Customer service is no help! It's been in the final stages for weeks! At this point I will be cleared back to work before I receive anything from combine. I am extremely unhappy with this app and company. I would have given a zero star if allowed.

The app was actually faster then the website at running me in circles. The app was more accurate then the website, but neither of them will let you make a payment. You must call into an 800 number and speak with a foreign person that is hard to understand and wants to ask you a million other questions even though you've stated you just want to make a payment.

The app is not responsive to logins. This has been an ongoing problem for over a year. When I attempted to login via the website, it's not responsive as well. Calling customer service is useless. They'll keep you on hold indefinitely or not respond to your request for a callback. I've decided to cancel my policy with them because if these problems. If need be, I'll notify my bank to cease my automatic payments to Combined Insurance. I will report them for FRAUD to NYS Department of Insurance.

What's new

Bug Fixes