Ilya
App is slow, UI elements are un-responsive or in places underneath mobiles UI, old design that have a lot of un-usfull elements. The user experience requires enhancing that allow people to easily see the bills, make sense of the charts, breakdown and easily even get help if they feel there's faulty powerline, or water leak in their homes/apartments.
1 person found this review helpful
Information & eGovernment Authority
24 April 2024
Thank you for reaching out! We appreciate your feedback. To ensure your suggestions for app improvement are considered by the relevant team, kindly submit them through the Tawasul system at www.bahrain.bh/tawasul.
Your input is valuable to us!
A Google user
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Used to be able to download the pdf version of the bill, now it shows the pdf, but I can't download it, once I press (print ) it takes me to empty online web page, tried both iPhone and android, the pdf is shown, print option shown, but once clicked it does not work. Please keep a separate ( direct download icon) so we can download the Bill's Thank you
Information & eGovernment Authority
27 June 2018
Thank you for your interaction & we apologise for any inconvenience this may have caused you.
We always welcomes your interactions and happy to assist you!
For any assistance you may call the National Contact Center on 80008001
A Google user
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App is good, I would like to suggest making the meter reading submission using a photo of your meter. Then it could be instantly verified with your meter serial number and no need to wait for a reading before the usage is registered.
30 people found this review helpful
Information & eGovernment Authority
11 December 2018
Thank you for your interaction!
Please send your valuable suggestions through Tawasul app available on bahrain.bh/apps