Scoot

Scoot

About this app

So here it is – your new & improved Scoot mobile app! We’ve heard your feedback and have been working on loads of cool stuff too, so that you can have even more on the go.

You can still do all the basics like search, book and retrieve your flights:
• Look for flights across our network. When you find one that’s right, book that trip.
• You can pick seats as you’re booking a flight instead of waiting for check-in.
• You can manage your booking - sort any assistance you need, check if the sun’s out in your chosen destination and even treat yourself that upgrade. Go on, you deserve it.

There’s also lots more for Scoot Insiders:
• Sync and view your bookings on the go
• Update your personal information and add travel companions to make faster bookings
• Sync your Scoot Insider account with KrisFlyer to begin your miles accrual journey

Share Feedback:
Good or bad, question or suggestion, you can now send us your feedback via the app under Settings.

Ratings and reviews

The app is very frustrating. It often fails to pull up information on flights or bookings even when logged in (and often logs you out across workflows). Furthermore, any real changes in flight itinerary punts you out to an embedded external web browser and none of the details (login, confirmation #, etc.) transfers over so the user has to do re-do logging in and pulling up their flight. You might as well just use a browser to begin with. The app is clunky at best.

I've never been able to login. At first it kept telling me my password was incorrect, so I changed it and confirmed the change. I can successfully login on the browser. But still can't login in on the app. And then it just started throwing vague errors about there being a "login error" so I should log on the browser. Well, that renders this useless then. Uninstalled.

Use Scoot at your own risk The app & website are very faulty. I have no idea whether they have a dev & QA team. The newest issue I have found is, the page crashes when tried to change the flights saying there are too many redirects. I tried using the app, mobile web & my laptop. I even tried after clearing the cache. The support team sucks & are immediate closes tickets without doing any analysis.

What's new

Alright, alright, alright, we'll admit it — this week's update might not be making front-page news. But hey, not every day can be a carnival (or an update), right? Trust us, though, this one's a keeper.