TRUE Community Digital Banking

4.7
2.72K reviews
10K+
Downloads
Content rating
Everyone
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About this app

Access your TRUE Community accounts right here from your mobile device. Check account balances, review transactions, transfer funds, pay bills, deposit checks, turn debit and credit card access on and off, and more.

With the TRUE Community Digital Banking App, itā€™s easy to do your banking, 24/7, no matter where you are.
To start, download the free App, register, and start enjoying the convenience of having a branch in the palm of your hand.

FEATURES:

CARD MANAGEMENT
- Protect your cards against unauthorized use
- Turn OFF debit or credit cards if misplaced or lost
- Turn ON if found and account has not been jeopardized
- No new authorizations can be approved if cards have been turned OFF

MONITOR YOUR ACCOUNTS
- See account balances and transaction history
- View processed check images
- Financial Wellness - tracking, budgeting, spending

TRANSFERS
- Transfer money to and from other accounts you have under your member number
- Schedule a one-time transfer to another account
- Schedule a transfer for a future date
- Member-to-Member
- Person-to-Person payments with Zelle

LIVE CHAT WITH TRUE EMPLOYEES

MOBILE BILL PAY
- Set up payees and submit payments right from your mobile device

PIN LOGIN
- Set up a 4 digit PIN for easier access to your app

Disclosures
Some features are available for eligible members and accounts only. There is no charge from TRUE Community Credit Union to use this app but message and data rates may apply. Some charges include those from your communications service provider.
Updated on
17 Jul 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info and Contacts
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
2.67K reviews
Cameron Kunselman
02 July 2021
terrible. non stop crashes. I've uninstalled and cleared cache and still doesn't work. will renew my review when app is fixed. update: still not working properly. the app crashes and doesn't complete transactions or transfers. update jul 2nd 2021; still sucks. can't log in, crashes, doesn't complete transfers, probably switching banks soon. this is bs. it's 2021 and you can't make an app work correctly!!!
6 people found this review helpful
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True Community Credit Union
28 April 2021
Cameron, We are so sorry for the trouble you are experiencing with our app. please give our Contact Center a call at (800) 554-7101 then option 1 for assistance. Our team is happy to help troubleshoot any issues you are having.
Woodcraft Mensan
09 July 2021
New app sucks. Leave all my options on the main page and show me everything. I should not have to push a tab to see all my accounts. When I log in it is a dashboard I should quickly see everything make my choices then do my business. All progress is change but not all change is progress. This is definitely change but not progress. I look forward to progress.
6 people found this review helpful
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A Google user
25 May 2019
Don't like the fact that you can't see the deposits on the account page after making them. The old app immediately showed all transactions in chronological order (tranfers, deposits, and debits). I also preferred being able to cover pending cc/dc purchases right away instead of having to wait several days. As suggested I tried refreshing but then it shows only older transfers like from last month. If i go back to the app the next day to check it, the current transfers are visible again.
10 people found this review helpful
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True Community Credit Union
21 May 2019
Hello, Occasionally there is a delay when you make a transfer and when it shows up on your app. The app refreshes when you log in to the app so, if you find that the transfer is not showing up in your accounts page, try logging out and back in to do a force refresh of the app!

What's new

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.