![](https://play-lh.googleusercontent.com/a-/ALV-UjXdE9CgctGHQRHG4gS7z88sPu71eArDmZ1v8z0Kve-JL-7kDZeP=s32)
Lily L
How many billions of dollars does Netflix make each year? AND WE CAN'T EVEN GET AN APP THAT WORKS?! Crashes on my Samsung tablet or fails to load content almost 100% of the time. Most likely app to perform poorly on my Roku TV as well. It's laughable. You're Netflix. This should not be a thing. I'm watching stuff on the tubi app right now because I could not get the Netflix app to load. I have the highest cost plan, too. FOR WHAT? Asking if it is even worth it.
11 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjVzkyGZhTSLpbYN5WINCdsIyO0DEWrJcTlvsIPPzGoj-O4KKrSD=s32)
Life a Little Differently
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The only remaining ad-free streaming service, as far as I know. Love that about it. But the screen is way too dark even on full brightness (app and phone). A lot of scenes are just black screen. Can you fix this, please? And WARNING, Netflix chooses a lot of thumbnails that are extremely disturbing, and there is no way to keep them from appearing as recommendations on your profile, unlike Hulu.
126 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjVvFnI_OPIg5pudGA50XSP47jo5PTsqVYukY61JUml_ik7ovXAKLg=s32)
AngelaMarie588
The App makes it incredibly easy to add an extra person by mistake with one click and no cancel option. increasing payment by $8 monthly. when you go to cancel, of course you aren't able through the app, you have to go to the website. So I did, and I still couldn't cancel that extra person until I finished setting it up with a name and email. I had to reach out to customer service to cancel and get a refund. As a 9 year customer, this is truly unacceptable.
1,743 people found this review helpful