Swetha Keerthi
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App doesn't work on Android. Sign in screen is frozen and keeps loading forever. The issue is consistent with favorites and even through search results. The spinner keeps loading forever without fetching any results. I used to love this app and also ordered quiet few things before but looks like some recent update broke this app for Android. Please test the app for multiple android devices to reproduce the issue, this has been reported by other android users as well.
3 people found this review helpful
Beyond, Inc. (App)
11 June 2024
Sorry for the trouble! We have tried to reproduce this issue on multiple Android devices and it is working to sign in and fetch Lists and Search results. Can you please call us at 1-800-843-2446 or email us at bedbathandbeyondcs@bedbathandbeyond.com so we can help troubleshoot further?
Byron Ortiz
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The coupons DON'T work! It showed I got a 20% off coupon as a new member, but the coupon wouldn't apply, so I tried to remove and re-add it, and then it disappeared! I got a new coupon for 15% off, and this time it showed it applied and my price dropped to roughly $50. After checkout, $64, no coupon. Contacted customer service. They can't apply the coupon, they can't guarantee they can cancel the order, and I have to pay for the shipping if I receive it and want to return it. Terrible experience
2 people found this review helpful
michelle_lynn
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The problem with this app is... After you do a search you add all your filters you tap on an item. Discover it's not the item you want tap the back button to go to your list and you have to start at the beginning. So if you've just sorted through 20,000 items and you'd search through a couple of hundred you're now at the beginning again it does not take you back to the item just before. Terrible setup please fix it.
8 people found this review helpful
Beyond, Inc. (App)
27 June 2024
This was fixed in our latest update. Please update your app to the latest version 2024.6.1 and let us know if you run into any other issues at 1-800-843-2446 or email us at bedbathandbeyondcs@bedbathandbeyond.com