Use the SEAT rider app to schedule trips on SEAT services in East Lyme, Griswold, Groton, Lisbon, Montville, New London, Norwich, Stonington and Waterford, Connecticut. Book a trip and we'll be there! We look forward to seeing you on board!
Updated on
12 Sept 2024
Travel & Local
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
I always give the drivers five stars this is not a reflection of them at all but of the poor quality of the app today. The app automatically for some reason canceled my ride 20 minutes before it was supposed to pick me up for my doctor's appointment. Usually it's top-notch but they told me it counts as a no-show because I was not outside at 10:15 when they were despite not giving me a text message that they were arriving. If I get the no-show removed from my account I will put back to five stars
Regina Knox
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03 February 2024
I Had A Very Good Ride This Morning; Calling In To Schedule Ride; Not Too Long A Wait - 20 Minutes Beyond Scheduled Time - Fine. KUDOS TO ANDRES AT SUPPORT WHO FINALLY GOT ME BACK IN THE SEAT APP LITERALLY DID THE STEPS FROM HIS EMAIL TO ME JUST NOW. I LOVE THE EASE OF THE APP TO SCHEDULE RIDES A DAY IN ADVANCE OF SCHEDULED APPTS ETC. *THE DRIVERS ARE ALL EXCELLENT* SYSTEM GLITCHES BUT EXCELLENT DRIVERS AND CARING SUPPORT TEAM: THANK YOU CATHERINE FOR YOUR PATIENCE WITH MY FRUSTRATING SITUATION
2 people found this review helpful
Spare Labs Inc.
03 February 2024
Hi Regina, thanks for your feedback. We're very sorry to hear about your experience with the app. If you could kindly reach out to our Support team at support@sparelabs.com we would be happy to work with you to resolve this.
Crystal Mcgrath
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11 October 2023
My experience was good sometimes there late sometimes they cancel with no warning