
Muskan Sharma
I really love this service as a college student, but they have started to cancel my rides out of nowhere. I book five days in advance, and they just cancel a few hours before my pick up time, and when I go back on the app to book another one, no rides! Hire more people Lawrence Transit, or maybe fix your app so that it stops cancelling my rides like this
1 person found this review helpful
Spare Labs Inc.
September 4, 2025
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Guillermo Castorena
Whoever schedules the times/routes for the night line has to be denser than a star. I could put in a pickup time of 10:15 and you'd send a bus either 20 minutes early or 30 mins to an hour later. We used to be allotted 15 minutes max. No one wants to stand around outside in the cold for 30+ minutes and not everyone can just up and leave within the 5 minute wait time that I've heard too many times now, especially if you're a closer. Why even ask for a pickup time.
3 people found this review helpful

Sean Eichinger
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Only reason it's a 2 is because it works. There's no notification tab, the only way it tells you your ride is here is through an email. Inability to schedule multiple rides at once or to set a repeating ride. You have to manually set a pin to choose where you want to be picked up from. The information provided displays the bus licence plate instead of the number plastered multiple spots on the bus or even the name of the driver. If putting in an addressed constantly puts the pin in the back.
3 people found this review helpful