Caffè Nero

3.4
12.4K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The Caffè Nero app is the quickest route to your morning coffee and means you’ll never lose your loyalty card again! Link your debit or credit card for secure and speedy payment, enjoy watching your stamps build on your digital loyalty card, plus earn exclusive rewards along the way.

Scan the QR code in the app and the rest happens automatically… apart from your coffee, which our Baristas will handcraft just the way you like it, as usual.

You can also find your nearest store with our in-app location finder.
Updated on
13 Jun 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and App info and performance
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

3.4
12.2K reviews
Al Garcia
24 April 2021
app does not work. my account was locked after phone confirmation. no problem earlier collecting all my data. smells like a scam to get my phone number. sent message to support but no reply. good thing i did not enter a credit card number. trued twice. i have used the previous caffe nero app for years without any problem. installed the new one only because the old one is being phased out. new product roll out quality leaves much to be desired. i may stop my shop visits after this fiasco.
5 people found this review helpful
Did you find this helpful?
Teya Rewards Ltd
30 April 2021
We'll look into this issue for you. Please send us a note at support@yoyowallet.com so that we can follow up.
Muffin Man
26 May 2024
As a former Nero employee, this app is terrible. So much of my time was spend doing IT support for tech saavy customers who could not get the damn thing to work. Rewards are tedious to get working. App vouchers disappear without warning. Made working there so much worse.
Did you find this helpful?
Teya Rewards Ltd
31 May 2024
Thank you for your feedback. We are constantly trying to improve the app and the user's experience, so we value your feedback. If you need more assistance, please contact us at rewardshelp@teya.com
John Roberts
10 June 2024
App is fine and easy to use. Disappointed to find drinks and food now served in paper cups and bags.
Did you find this helpful?
Teya Rewards Ltd
14 June 2024
We are sorry to hear about your experience in the store. Unfortunately, you have reached the App Support team. For any feedback related to the store or products, please contact Caffè Nero customer service directly at enquiries@caffenero.com.

What's new

Bug fixes and performance improvements.
Any questions, ideas or feedback? Tap on Contact Support directly from the app, or send your thoughts to support@yoyowallet.com.