Daniele (Danny J.)
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Worst ever! The app is super slow and it takes forever to do anything. It's a "fast" food, also the order is supposed to be fast, or I will go to McDonald's.
3 people found this review helpful
Burger King Italy
29 January 2024
Ciao Daniele,
Grazie per averci scritto.
ti saremmo grati se potessi fornirci i dettagli al seguente indirizzo mail:reclami_complimenti@burgerking.it (mailto:reclami_complimenti@burgerking.it) (mailto:reclami_complimenti@burgerking.it (mailto:reclami_complimenti@burgerking.it))
Saremo felici di aiutarti!
Customer Service Burger King Italia
Ivan K
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A new year, and the app still doesn't work. Contacted and communicated the problem and still, the problem is not solved since last year. Bring your business elsewhere people! It doesn't work! Lost all my points. It has been months the app is not working. We called the hotline and just got the same reply every time: yes we know we got a problem and will look into it. Eventhough an email was sent out about expiration of the points, but how do customers claim if the app isn't working. Ridiculous!
22 people found this review helpful
Burger King Italy
03 January 2024
Ciao Ivan,
Grazie per averci scritto.
ti saremmo grati se potessi fornirci i dettagli al seguente indirizzo mail:reclami_complimenti@burgerking.it
Saremo felici di aiutarti!
Customer Service Burger King Italia
Angelo Hu (海苔)
The application itself is filled with bugs and undeveloped functions, I wasted my money by picking up a order with the mobile order feature(the app crashed after paying my order).The customer service is awful, nothing has been solver, even thought I sended more than 20 mails during the past six months (yeah You're right Six months before and a refund of 15.7euros hasn't been given.(The customer service will block your mail). Shame,I thought BK was the almost best in Italy,but it turn out to be..
1 person found this review helpful
Burger King Italy
08 February 2024
Ciao Angelo,
Grazie per averci scritto.
ti saremmo grati se potessi fornirci i dettagli al seguente indirizzo mail:reclami_complimenti@burgerking.it
Saremo felici di aiutarti!
Customer Service Burger King Italia