
Le Thanos
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I can't play any games as my ping goes high, it's only 9.8 mbps, while I use 4G LTE sim and also sometimes social network pages like google Instagram Facebook etc loads very slow, pls help me with this problem.
11 people found this review helpful
ROBI AXIATA PLC.
15 November 2025
Dear Customer, sorry. To let us know the full details of your network-related problem, select the "Customer Service" option from the "Search" of My Robi App and use the "Your Complaints" option. We will work on the issue as soon as we get the details of your problem. The problem will be quickly solved. Stay with Robi.

Rk - Quotex
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''Robi App is really amazing! Very easy to use, smooth interface, and all services are available in one place. From recharge, checking offers, buying internet packs to viewing call history-everything is super quick. I especially love the exclusive offers available only through the app. Looking forward to seeing even more exciting features in the future!"☺️
487 people found this review helpful
ROBI AXIATA PLC.
11 October 2025
Dear Customer, thanks for your appreciation and for rating us 5 stars. Keep using the My Robi App.

SADIKA
every two days my login info gets cancelled. I tried reinstall and all that but nothing works. when I try to relogin after typing in the number no otp is being send. it gets stuck in that page. my wifi connection is good and I also have balance on that number so why isn't otp being send. I can't login and I can't check my balance and offers. FIX IT ASAP
54 people found this review helpful
ROBI AXIATA PLC.
21 September 2025
Dear Customer, we sincerely apologize. Please email your issue to 123@robi.com.bd or call 121 (charges apply). Our Concern Team will assist you in this regard. Keep using the My Robi App.