Anshuman Sharma
Hi team, Suggestion: Reduce the initial start-up animation. If you're loading something, give a progress bar, else just drop the airplane animation. The current animation looks like it's just wasting time when I'm standing in front of the camera at the gate trying to get in. Thanks,
Digi Yatra Foundation
17 November 2024
Dear Anshuman, thank you for writing in and sharing your valuable review. We always try to provide hassle-free services to our users. We have taken note of your valuable feedback and have shared it with our relevant team for their attention. Team DYF
Dipesh Agarwal
While the overall app experience is amazing, I feel we should be able to add more than one boarding pass (for adults) in the same account. On a recent trip, I couldn't add my grandmother's boarding pass as the option was available for only kids upto a certain age and my grandmother doesn't use a smartphone. So we both had to use the normal check-in process. Hopefully the team will resolve this.
3 people found this review helpful
Digi Yatra Foundation
27 October 2024
Dear Dipesh, we appreciate your feedback. Due to security regulations, each adult must register individually in the Digi Yatra app. However, we understand the need for more flexibility and have shared your suggestion with our team for future updates. Thank you for your understanding! Team DYF
Himanshu Singh
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Following issue resolved. "I was using this app on my previous android device. Now I have changed my device and trying to register in this one since last 10 days. Amit fetches the Adhar details without fail but while capturing selfie, everytime am error is showing up.. "camera error.....etc." Tried all possibilities with wifi, mobole data, uninstall, re-install, cache memory delete, location on/off.. but nothing is getting successful. Poor experience"
8 people found this review helpful
Digi Yatra Foundation
14 November 2024
Dear Himashu, we’ve released an update (v4.1.7) addressing camera issues on Samsung S24 and M55 devices, along with other bug fixes. Please update to v4.1.7 and try setting up Face ID again. If the issue persists, let us know. We’re here to help! Team DYF