
Amanda Guidi
I absolutely hate the 4/29/25 update! It made this app less user friendly. I now have to 2 step verify almost every sign in. I have it set to trust my device but have to input a text code regardless, even though I'm signing in almost daily. What's the point of having a password/pin?? I also manage both my mother and fathers appointments. In the old version, when I selected visits I would see all of our visits together and the name of who the visit is for. Now it's profile based. CHANGE IT BACK
14 people found this review helpful

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UPDATE: I recommend everyone change their reviews to 1 star. After the big update several months ago, it is still forcing a password reset every single time any member of my family attempts a login. Recent updates has me changing my password literally every other day. I can no longer access my kids accounts, my kids can't access their accounts. We're stuck in password reset loops. Bring back the old version of the app. p.s. St. Luke's employee family here. This new version is very frustrating.
8 people found this review helpful

Lauren Coffelt
This office used to be so good but recently getting an appointment with my doctor has become impossible. He always has at least a two or three month wait. Additionally, when you used to call, an actual person would answer the phone. Now they have an automated system that is really inconvenient. Whenever I need an appointment for a cold or injury, I always have to see someone other than my own doctor, and it's never the same provider. This practice has gone downhill.
1 person found this review helpful