Spin - Electric Scooters

Pheenix USH LLC

About this app

Spin is reimagining the way people and cities flow by offering shared electric micro-mobility options as an alternative to traditional forms of urban transport. We are committed to being the best possible partner for cities while building the safest, most equitable, and most sustainable mobility solution for the communities we serve. Just download our easy-to-use, reliable app for access to thousands of shared scooters and bikes across the country. Spin scooters and bikes are emissions-free, so you’ll also help keep the air fresh every time you ride.

How to Take a Spin:

- Open the app to find the nearest Spin scooter or bike.
- Unlock your Spin by scanning the QR code or by entering its ID.
- Ride safely to your destination, using bike lanes where available.
- Park responsibly, avoiding pedestrian right of ways, building entrances, and wheelchair ramps.
- Provide Bluetooth permissions to connect to vehicles to capture location data in the background to send to our servers for city compliance requirements

Want Spin scooter or bike-sharing where you live for your commute? Have feedback on your ride? Contact [e-mail], or find more info at www.spin.app

California Privacy Notice: https://www.spin.app/policies/ca-privacy-policy
Terms of Use: https://www.spin.app/policies/terms-us

Ratings and reviews

USE WITH EXTREME CAUTION This is a very shady company. I used the bikes/scooters fairly often, and there have been multiple times within the last couple months where they steal money from my account. To clarify, they tell you your ride has ended, but continue billing you for an extra half hour. Then it's on you to deal with customer service to get your money back. Conveniently for them, there's never any issue starting a ride, but always an issue ending it as they bill you per-minute...

Terrible app. Was able to sign up and unlock fine but I absolutely could not get the trip to end. I went to 3 different parking areas but the app kept saying I was in a no parking zone. A 10 minute trip ended up taking 40 minutes on the timer and what I got charged for. I ended up having to call customer support for them to end the trip on their end. Terrible experience all around.

App needs A LOT of work. Myself along with two friends, all on different phones, had multiple issues trying to end our rides. I also had issues unlocking. The app appeared to be stuck in scanning the qr code then 15-20 seconds later, it went to the screen saying that I'm 30+ seconds into my ride. Seems like an easy scam to gain a few extra minutes from riders. Other than that, it was pretty fun. Don't think I'll be shelling out $50 to ride an electric scooter again any time soon though.