work.able helpdesk

Robinsons Land Corporation (RLC)

Über diese App

Work.able Helpdesk is the official ticketing app for Work.able, designed to make issue reporting and facility management faster and more efficient.

Whether you’re a mall employee, tenant, or support staff, Work.able Helpdesk allows you to:

🛠️ Create Service Tickets
Easily report facility-related concerns like cleaning, maintenance, or repairs. Add details and upload photos for faster resolution.

📊 Monitor Ticket Status
View open, closed, and pending tickets on a real-time dashboard. Stay informed about the progress of your requests.

⭐ Rate and Give Feedback
After resolution, rate the service and provide comments to help improve mall operations and customer experience.

🏢 Branch-Specific Reporting
Submit tickets directly to the branch you're assigned to, ensuring accurate and timely support.

Built for speed, simplicity, and accountability—Work.able Helpdesk brings smarter facility support to Work.able.

Neuerungen

**Release Notes**

**Bug Fixes & Improvements**

* Fixed issues related to current user fetching
* Resolved infinite loop affecting current user and refresh token

**New Features**

* Added “Delete Account” option in the user profile

**Security Enhancements**

* Implemented secure storage for authentication tokens

**Performance Enhancements**

* Optimized performance when retrieving the current user