
Patryk Derezulko
- Oznacz jako nieodpowiednią
I have been using this app before update without any issues. Now it takes longer to load the app than refueling. Google pay always declined, with another payment method "someone went wrong". I have tried different stations and always failed. Losing connection every time I'm trying to choose pump number. rubbish app
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ExxonMobil
20 stycznia 2026
Sorry for the poor experience since the update. The slow loading, payment failures and connection drops shouldn’t happen. Please contact our customer care team at customer.care@exxonmobil.com so we can investigate your account and fix this. We appreciate your patience and want to get the app working properly for you again.

Krystian J (muerte323)
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- Pokaż historię opinii
This new app is useless. The old one had problems, but I could fill up with fuel. I tried the new one four times yesterday and it still had a regular payment card. The app creators should probably switch to someone else.
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We are sorry that the update made the app difficult to use. We’re working to fix setup and payment issues quickly. Please contact Customer Care at customer.care@exxonmobil.com so we can assist you directly. Your feedback is valuable and helps us improve. Thank you for sharing.

Jaroslaw Wasik
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I have started using Esso app exactly year ago and was really good, after updating not working. for last few months I've been trying use it and still not working. I've tried everything, uninstall, reinstall, change payment method still nothing. I mail Esso last month and they told me that is a problem with Asda in my town and this is why the app doesn't work. That's not true cause on the station list shows that station in my town accept app payments. Got very disappointing and I will stop using
We’re sorry for the frustration. Asda sites are currently not enabled for app payments, which explains the errors, but they’ll be added soon. Our apologies for the confusion. Please contact Customer Care at customer.care@exxonmobil.com so we can support you and help get things working again.