![](https://play-lh.googleusercontent.com/a/ACg8ocIb7VpT95A9nBW9kqm0RGxbCRHC5XnL_aPPgnV340ps57seQO4=s32-mo)
John Dellow
When it's working it is actually perfect. Unfortunately 50% of the times it won't find the photos I want to edit. It's just not there, now matter in what folder I put them. I have emailed the customer service but received no answer / help. So right now, the app is useless. I have a Samsung s10.
Life Plus Tech (Shenzhen) Co., Ltd.
25 november 2020
Hi John, sorry for the bad experience. Please contact with us to contact@dive.plus so we can help. It may be caused by the compatibility issue of different Android and iPhone models. We suggest you to change to another Android or iPhone to have a try.