Case Fusion Pro
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Bu ilova haqida
Case Fusion Pro Mobile gives technicians and support staff secure access to core Case Fusion Pro workflows from their Android device.
Stay productive in the field or away from your desk with the same case management tools you use on the web — optimized for mobile.
KEY FEATURES
• Dashboard — View action-required items and key case metrics at a glance
• All Cases — Browse, search, and filter your case list
• Case Details — View full case history, communications, attachments, and time records
• Customer Replies — Send email replies with rich text and file attachments
• Internal Notes — Add private notes for your team on any case
• Time Entries — Create, view, edit, and delete time records
• Secure Login — Email/password sign-in with optional two-factor authentication (2FA)
• Role-Based Access — Features shown based on your permissions
BUILT FOR YOUR TEAM
Case Fusion Pro Mobile connects to your organization's Case Fusion Pro account. Sign-in is required. Navigation and permissions are controlled by your administrator, so each user sees only what they're allowed to access.
REQUIREMENTS
• An active Case Fusion Pro account
• Internet connection
Case Fusion Pro Mobile is the official companion app for the Case Fusion Pro platform by MicroSys
Stay productive in the field or away from your desk with the same case management tools you use on the web — optimized for mobile.
KEY FEATURES
• Dashboard — View action-required items and key case metrics at a glance
• All Cases — Browse, search, and filter your case list
• Case Details — View full case history, communications, attachments, and time records
• Customer Replies — Send email replies with rich text and file attachments
• Internal Notes — Add private notes for your team on any case
• Time Entries — Create, view, edit, and delete time records
• Secure Login — Email/password sign-in with optional two-factor authentication (2FA)
• Role-Based Access — Features shown based on your permissions
BUILT FOR YOUR TEAM
Case Fusion Pro Mobile connects to your organization's Case Fusion Pro account. Sign-in is required. Navigation and permissions are controlled by your administrator, so each user sees only what they're allowed to access.
REQUIREMENTS
• An active Case Fusion Pro account
• Internet connection
Case Fusion Pro Mobile is the official companion app for the Case Fusion Pro platform by MicroSys
Mobile app for Case Fusion Pro technicians and support staff
Oxirgi yangilanish
Xavfsizlik — dastur ishlab chiquvchilar maʼlumotlaringizni qanday jamlashi va ulashishini tushunishdan boshlanadi. Maʼlumotlar maxfiyligi va xavfsizlik amaliyotlari ilovadan foydalanish, hudud va yoshga qarab farq qilishi mumkin. Bu axborot dastur ishlab chiquvchi tomonidan taqdim etilgan va keyinchalik yangilanishi mumkin.
Nima yangiliklar
Case Fusion Pro gives technicians and staff secure mobile access to their core support workflows. Securely log in to view system metrics, track tasks, respond to customer inquiries, and manage professional time tracking directly from your mobile device.
Key features include:
Real-time dashboard performance metrics and high-priority action items.
Full case lifecycle management with support for communication threads, internal notes, and tasks.
Key features include:
Real-time dashboard performance metrics and high-priority action items.
Full case lifecycle management with support for communication threads, internal notes, and tasks.
Ilova yuzasidan yordam
phone
Telefon raqami
+14164250444
Dasturchi haqida
Microsys Inc
mobileapp@microsysinc.ca
104-200 Mostar St
Stouffville, ON L4A 4T7
Canada
+1 647-406-4404
