![](https://play-lh.googleusercontent.com/a-/ALV-UjXraGWJFk0vaEY8boB_cpNvqGw4y295Ar7mgVauyG8HVd-5G7lq=s32)
Tsai-Chun Hsiao
The app/company mistakenly charges me a fee using excuses like no renturn or parking in a wrong location, etc, which are not true. Be careful to use the service as once you give them your credir card info, they may charge you without your permission using the wrong excuses i mentioned above.
Hello, thank you for your review. Please feel free to contact us via email to app-customersupport@nextbike.com. Please include the mobile phone number with which you are registered. We will check your case and if necessary make a refund. Best, your nextbike team