Vng Hu
My Access device can not contact this apps version 3.3.5 and use Personalization tab of Assessment fuction for setup my Access device with message: Gaia: 4: java.io.IOException: read failed, socket might closed or timeout, read ret: -1. . My device is Samung A71, Tablet S5e, Essential Phone, LG PRO 2. Hkw can I do? Received your CS email n try reset but not work. Finally, I will go to return the Access product to Seller.