U+ 원격상담

LG유플러스(LG Uplus Corporation)

Mayelana nalolu hlelo lokusebenza

● Isingeniso Sohlelo Lokusebenza Lwe-U+ Remote
- Isevisi ye-U+ Remote Consultation iyisevisi yokwanelisa ikhasimende ye-LG U+ lapho abeluleki abangochwepheshe be-LG U+ babelana ngesikrini se-smartphone yekhasimende ukuze banikeze isiqondiso sokusebenzisa amasevisi e-U+ nokuxilonga izinkinga ngokunembile nokuzixazulula ngesikhathi sangempela.

- Amakhasimende e-U+ angasebenzisa i-U+ Remote Consultation Service mahhala ngaphandle kokukhathazeka ngemali ekhokhwayo. Nokho, kumakhasimende ezinye izinkampani zokuxhumana, izindleko zokusebenzisa idatha zingase zisebenze lapho uxhuma ku-4G ne-LTE (ngokuya ngohlelo lwesilinganiso), ngakho sincoma ukuyisebenzisa ezindaweni lapho i-Wi-Fi itholakala khona.

● Imisebenzi esemqoka
1. Ukwabelana ngesikrini: Ochwepheshe bezochwepheshe bahlola isikrini se-smartphone yekhasimende ngesikhathi sangempela futhi bahlonze izinkinga ngokunembile.
2. Isilawuli kude: Abeluleki abangochwepheshe baxhuma ku-smartphone yekhasimende futhi bayilawule ukude ukuze baqondise ukusetshenziswa futhi baxazulule izinkinga ngokuqondile.
3. Umdwebo: Abaxhumanisi abangochwepheshe banikeza isiqondiso esiqondakala kalula ngokudweba imicibisholo, ukudwebela, njll. kusikrini se-smartphone yekhasimende.
4. Uxhumano olulula: Ngemva kokukhuluma nomxhumanisi onguchwepheshe, ungasebenzisa kalula isevisi ngenombolo yokuxhuma enezinhlamvu ezingu-6 kuphela enikezwe umeluleki.

● Indlela elula yokusebenzisa
1-1. Faka uhlelo lokusebenza lokubonisana olukude lwe-U+ olusuka ku-Google Play Isitolo.
1-2. Faka i-plugin:uhlelo lokusebenza lwe-RSAssistant olusuka ku-Google Play Isitolo.
2. Shayela i-LG U+ Customer Center (☎101 ngaphandle kwekhodi yendawo).
3. Qalisa uhlelo lokusebenza lokubonisana olukude lwe-U+ bese ufaka inombolo yokufinyelela enezinhlamvu ezingu-6 oyithole kumeluleki.
4. Ngemva kokuvumelana nemigomo nemibandela, cela ukufinyelela ukude kumeluleki oqeqeshiwe.
5. Ngemuva kokuxhumeka okukude, umeluleki oqeqeshiwe uzoxilonga ekude, akuqondise ukuthi ungasebenzisa kanjani, futhi axazulule inkinga.

● Umhlahlandlela wemvume yokufinyelela
Lezi izimvume zokufinyelela ezidingeka ngokuphelele ukuze usebenzise isevisi yokubonisana ye-U+ ukude.

[Izimvume ezidingekayo zokufinyelela]
- Izaziso: Imvume yokubonisa izaziso kudivayisi yomsebenzisi
- Bonisa ngaphezu kwezinye izinhlelo zokusebenza: Imvume yokubonisa phezu kwezinye izinhlelo zokusebenza ezisetshenziswayo

※ Isekela i-Android OS 6.0 noma ngaphezulu.
※ Kuma-smartphone ane-Android OS 6.0 noma ngaphezulu, ungakhansela izimvume zokufinyelela ezivunyelwe usebenzisa le ndlela engezansi.

[Uwakhipha kanjani amalungelo okufinyelela]
1. Itheminali ye-LG: Izilungiselelo > Izinhlelo zokusebenza > Ukubonisana Okukude kwe-U+ > Izimvume > Izaziso > Khubaza Isaziso Vumela
2. Itheminali ye-Samsung: Izilungiselelo > Izinhlelo zokusebenza > Ukubonisana Okukude kwe-U+ > Izimvume > Izaziso > Khubaza Isaziso Vumela
3. Uma ususa uhlelo lokusebenza, ungasusa amalungelo ngaphandle kokudlula ezinyathelweni 1 no-2.

[Ulwazi lokuxhumana lukanjiniyela]
(Ikheli) LG Uplus, 32 Hangang-daero, Yongsan-gu, Seoul
(Ifoni) [phone]

Yini entsha

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