ReturnMate Tech

Mate HQ

Mayelana nalolu hlelo lokusebenza

I-ReturnMate Tech ingumngane wochwepheshe wamaqembu aphatha ukubuyiselwa kwempahla, izimangalo zewaranti kanye nokulungiswa nge-ReturnMate.

Yakhelwe ibhentshi le-workshop kanye nelesevisi, i-ReturnMate Tech ibeka isinyathelo esilandelayo seyunithi ngayinye ephaketheni lakho - kusukela ekutholeni iphasela elibuyiselwe ngokuhlola, ukuxilongwa, ukulungiswa kanye nesisombululo sokugcina.

SKENA FUTHI WAMUKELE

Skena ithegi yedivayisi, ikhodi ye-ReturnMate QR noma ilebula yenkampani esekelwayo ukuze uthole umsebenzi ofanele ngokushesha.

Amaphasela angenayo angatholakala ngqo kusuka phansi kwe-workshop, kuyilapho amayunithi akhona evuleka ngqo emsebenzini wawo we-RMA noma wokulungisa.

Imisebenzi esekelwayo ifaka amalebula avela ku-Australia Post, StarTrack, TNT kanye ne-Team Global Express.

SEBENZA IBHENSHI LAKHO

Bona ukuthi yini edinga ukunakwa manje, yini ezayo nokuthi yini elinde omunye umuntu.

Ukubalwa kwe-SLA kusiza ochwepheshe ukuthi babeke phambili umsebenzi phakathi noshintsho.

Ungakwazi:

Ukufaka isicelo semisebenzi engabelwe
Ukuthola ama-RMA ngenombolo ye-RMA, ikhasimende, i-oda noma inombolo yochungechunge
Ukubona amayunithi angenayo nelindile
Ukulandelela umsebenzi owabelwe wona
Thutha imisebenzi ngokusebenzisa umsebenzi wokulungisa
BAMBA UKUHLOLWA NJENGOBA USEBENZA

Gcina irekhodi lokulungisa eliphelele neyunithi.

Bhala amaphutha kanye nokutholakele kokuxilonga
Thatha futhi unamathisele izithombe
Thatha futhi uqinisekise izinombolo zochungechunge
Bhala isikhathi somsebenzi
Bhala izingxenye ezisetshenziswa ngesikhathi sokulungisa
Engeza amanothi ochwepheshe bangaphakathi
Thumela izibuyekezo ezibhekene namakhasimende

Konke kuhlala kuxhunywe kurekhodi le-ReturnMate RMA ukuze insizakalo yamakhasimende, indawo yokugcina impahla kanye namaqembu e-workshop akwazi ukusebenza ngolwazi olufanayo.

HLOLA, LUNGISA FUTHI UXAZULULE

Qedela umsebenzi wokusebenza ngqo kusuka kufoni yakho.

Sebenzisa ukuhlolwa, uqophe izinqumo zewaranti, ukulungisa amadokhumenti kanye nezinqumo, wabela ukwabiwa kwesitoko, ukucubungula umsebenzi wokushintshana okuphikisanayo, unikeze amayunithi aqediwe bese uvala imisebenzi.

Izenzo ezibucayi noma ezingalungiseki zidinga ukuqinisekiswa ngaphambi kokuba ziqedwe.

YAKHELWA AMATHIMU ESEVININI LOKUTHENGISA NESIQINISEKISO

I-ReturnMate Tech yenzelwe ochwepheshe abasebenza ngemikhiqizo lapho imbuyiselo ihilela okungaphezu kokukhipha imbuyiselo — okuhlanganisa izinto zikagesi, amabhethri, imishini kagesi, izinto zikagesi, amathuluzi neminye imikhiqizo edinga ukuhlolwa, ukuxilongwa noma ukulungiswa.

KUDINGA I-RETURNMATE

I-ReturnMate Tech idinga i-akhawunti yabasebenzi exhunywe esitolo esebenzisa i-ReturnMate.

Umphathi wakho we-ReturnMate angangeza ama-akhawunti ochwepheshe ngaphansi kwalokhu:

Izilungiselelo → Abasebenzisi
I-ReturnMate Tech akuyona uhlelo lokusebenza lokulandelela ukubuyiselwa kwabathengi.

Uma ungumthengi obuyisela umkhiqizo esitolo, sebenzisa isixhumanisi sokulandelela noma sokubuyisela esinikezwe umthengisi esikhundleni salokho.

Yini entsha

Initial release: scan-first returns workshop app — receive parcels, log faults, warranty resolutions, repairs and dispositions from the bench.