AeroGuest

AeroGuest Aps

About this app

Enhance your travel experience from booking to checkout. Whether you are on a business trip or planning a weekend retreat, AeroGuest puts everything you need for your stay right at your fingertips. With just a few taps on your smartphone, you can control every aspect of your hotel stay, making time for what truly matters.

Experience the convenience for yourself:

Online check-in: Check in to your hotel from anywhere at any time using your smartphone and get notified when your room is ready.

Digital key: Experience a secure and smooth access with digital keys that let you unlock your hotel room directly from your smartphone.

Hotel directory: Explore all hotel amenities, stay updated with local events, and find curated recommendations for sights and activities.

Real-time assistance: Do you have a question or request to make? Instantly connect with hotel reception via our chat feature from the comfort of your room.

Safe payment: Enjoy the convenience of safe payments during check-in & out.

Check-out & Book again: Bypass the reception queues and check out through the app. You can even book your next stay in just a few taps.

Download AeroGuest now and make the most out of your stay.

Disclaimer: Please note that available features may vary by hotel.

Ratings and reviews

I really love the whole conecpt of the app! Using the phone for everything is a bliss. The no contact check-in and out and the key is easy to handle. Maybe the only thing that has bothered me is that when I used it for the second time (my partner always added me as a second guest, so I wasn't the main user) I had to put in all my info again. It bothered me a bit but I had no huge problems with the app.

Completely pointless, you waste more time signing up and downloading yet another app than waiting at the reception desk. In the end I still had to stand in line because I didn't receive my key and the receptionist had to help me. There was a 50% failure rate for opening the door, and having to turn on location and Bluetooth just to use the elevator and getting into my room was super annoying. Got a physical card and deleted this rubbish app.

Idea is great, but most hotels integrate this badly. I often see that hotels still require a card for turning on the lights in the room, but there isn't one provided, and I used the app to open the door. Also the heating usually does not turn on in the room, because the heating system has not received the check-in properly from aero guest or the hotels PMS integration. And it would be nice to have an easy, clear way to contact the front desk in the app.

What’s new

We’re always making changes and improvements in the app to make sure you have a smooth and pleasant stay.
- Your AeroGuest Team