Forest - eBike Sharing

Human Forest

Contains ads

About this app

Get from A to B with Forest, London’s homegrown shared ebike.
Switch your usual journey by train or bus for a faster, fun, and more sustainable way to get around. Plus, we’re the only shared ebike app that after a £1 unlock, gives you up to 30 free ride minutes on every Pay As You Go (PAYG) ride.

HOW TO GET STARTED:
1. Download the app, create a free account and accept our Terms and Conditions.
2. Find your nearest Forest bike out of thousands across London using the map in the app.
3. Unlock a bike for £1 using the QR codes on the bike itself, or by tapping the selected bike on the app.
4. Enjoy an emissions free ride!

WAYS TO RIDE:
1. PAYG: Simply unlock a bike for £1, get up to 30 free ride minutes, then pay 29p thereafter.
2. Buy a bundle: If you’re making longer trips, or planning multiple trips over a longer time.
3. Subscribe to Forest Plus: If you want the best value riding option.
Always ride responsibly, respect other road users, and follow the safety guidance provided in the Forest app.

WHY YOU SHOULD RIDE WITH FOREST:
Choose from thousands of ebikes available across 18 boroughs of London with free ride minutes available every day. Gain additional free ride minutes by watching ads.
We’re B Corp Certified and have run a zero-emissions operation since day one.

Ratings and reviews

Please update your app with one simple fix. The auto zoom out after selecting and then unselecting a bike is so frustrating. When I go to a parking area where there's plenty of bikes to choose from, I zoom in to find which has sufficient charge but when I unselect one (as it may have low battery for example) the map zooms all the way back out. I know you can use the "nearby bikes" section but where I work, it's a 10-15 minute walk to the nearest bikes.

App tried to charge me £20 for a parking fee without warning, even though it's a place I'd parked before with multiple other forest bikes nearby. Chat said they'd respond in less than 2 hours (suprise, they didn't). I wouldn't trust this company again. Update: And again another charge. App errored out, wouldn't let me return the bike, and then charged me over £10 (after using up so my pre-purchased minutes). Customer service is all automated and there's never a human response.. Don't bother.

I think Forest is the best bike-sharing service in London. However, the Android app is super buggy, slow, and often makes it very hard to pause or end a ride. Additionally, when you ride out of a slow zone, the bike remains slow even after you leave the area. Hopefully, the developers find a solution soon because it is a real pity.

What’s new

Minor bug fixes and performance improvements.
Update now and enjoy a smoother ride with Forest!