GFiber: The Google Fiber App

Google Fiber Inc.

About this app

Easily manage your GFiber Internet Service. Run speed tests, edit your network settings, restart your router, and share your Wi-Fi password with family and friends.

Manage your GFiber account. View your current balance and previous statements, and quickly manage your payments.

Access the GFiber Help Center. Find answers to common questions and contact the GFiber team to get help.

Note: To use this app, you must be a GFiber customer. It is not usable by Webpass customers.

Ratings and reviews

day 5 of not being able to set up internet. tech support is either too under trained to solve the issue, or too concerned with call time metrics and will lie to get me off the phone. have been told multiple times now that a rep has "put in a ticket that will solve the issue, if it hasn't resolved in 2 hours call back" or had me reset/ power cycle the equipment ad nauseum, to no avail. either I have the most complicated issue that has ever existed with my equipment, or their reps don't care.

No sorting of groups or devices...what? No search either? Extremely slow to load and update devices and groups. Not at all what I'd expect from such an advanced tech giant. Very frustrating that it takes SO much time to configure the new router. The Home app was so much better. I'm in the tech industry, and my customers wouldn't tolerate such lag. C'mon GFiber, get it together!

It's ok but not the best. I find it very interesting that if I'm behind on a payment my area will have an outage for a few days. You can even see it on the fiber app, and I even get alerts and emails telling that there's an outage in the area that they are working to get fixed but it instantly clears up once I make the payment. Ever since they started their 3 gig download campaign my Internet has become spotty at best and I have to disconnect then connect all my devices multiple times a day.

What’s new

Bug fixes and performance improvements.