GFiber: The Google Fiber App

Google Fiber Inc.

About this app

Easily manage your GFiber Internet Service. Run speed tests, edit your network settings, restart your router, and share your Wi-Fi password with family and friends.

Manage your GFiber account. View your current balance and previous statements, and quickly manage your payments.

Access the GFiber Help Center. Find answers to common questions and contact the GFiber team to get help.

Note: To use this app, you must be a GFiber customer. It is not usable by Webpass customers.

Ratings and reviews

This app will not connect to my network. It has not worked since I upgraded my service over a month ago. I have spoken with customer service 3 separate times. The conversations are always the same. Let's try these troubleshooting steps. They are unsuccessful. I am told my trouble ticket will be escalated. Then nothing happens until I start the cycle over.

Recently got moved to the GFiber app to actually manage my network and it's by far the worst app for that I have ever experienced in over 20 years of managing my network. Simply loading devices can take 30 seconds to 2 minutes. More than half the time it says something went wrong. Device level controls are hidden and bare bones. It only picks up device names probably around 25% of the time. This whole app feels like a vibe coded mess.

Just got my GFiber internet yesterday and the internet itself has been great- very fast, as advertised. But this GFiber app has been pretty terrible, so far. Doesn't recognize new devices being added right away (I've closed the app,and re-started and still didnt see devices that were connected 5-10 minutes prior). Once they are showing, it doesn't always let you edit things like names without multiple attempts. Hoping it's just that my service is new, but it's definitely a concern.

What’s new

Bug fixes and performance improvements.