Mindly

Mindly

About this app

Looking for the best way to find the right mental health provider for you? Mindly is more than just an app. It is a full-fledged online space that helps you easily find a provider and begin therapy in a safe and comfortable format.

We created Mindly so you can focus on what matters most — your well-being and progress — while all organizational aspects remain simple, clear, and require no extra effort. Here’s why Mindly is worth choosing:

FIND A PROVIDER WHO IS RIGHT FOR YOU
Thousands of providers work on Mindly, so you can choose the one who best matches your needs. To simplify this process, we offer a short questionnaire — based on your answers, a personalized list of recommendations will be created. The app also includes filters that allow you to select a provider based on specific criteria, if your needs change over time.

ONLY VERIFIED AND HIGHLY QUALIFIED PROVIDERS
Before booking a session, you can review the provider’s profile in detail: their education, diplomas, certificates, therapeutic methods and areas of expertise, as well as a video introduction to better understand what therapy with them is like.

CHOOSE ANY TIME THAT IS CONVENIENT FOR YOU
With Mindly, you can attend sessions at a time that suits you and go through therapy at a pace that feels comfortable. Available time slots are visible directly in the provider’s profile. Sessions can be planned up to eight weeks in advance and booked even an hour before they begin.

RESCHEDULE OR CANCEL SESSIONS WHEN NEEDED
You can reschedule or cancel a session an unlimited number of times — the only requirement is to do so at least 24 hours before the scheduled time so the provider can also plan their schedule. If unexpected or critical circumstances arise, you can always discuss rescheduling directly with your provider.

ATTEND SESSIONS ONLINE FROM ANY CONVENIENT LOCATION
We understand the pace of modern life and offer modern solutions. Mindly uses built-in video call functionality, integrated directly into the platform, so you can join sessions from any device.This allows you to attend therapy anytime and from anywhere that is convenient for you, while all video calls are guaranteed to be secure and confidential.

FAST COMMUNICATION WITH YOUR PROVIDER VIA CHAT
Mindly also offers an additional option — a built-in chat. If you have any doubts or additional questions while choosing a provider, you can message them even before booking a session and receive the information you need. Our providers are open to communication and always happy to help guide you. During therapy, you can also stay in touch with your provider between sessions, maintaining communication directly in the chat.

CHOOSE A CONVENIENT SUBSCRIPTION AND PLAN YOUR THERAPY FREELY
Mindly offers a therapy subscription system that allows you to comfortably plan and attend regular sessions. You can choose a convenient day and time and reserve it for yourself, so you do not need to book each session again — this time will already be reserved for you in the provider’s schedule. If your plans change, you can easily reschedule or cancel sessions. And if you decide to take a break, you can delay your subscription renewal or cancel it at any time. With Mindly, you can attend therapy at your own pace while maintaining consistency in the therapeutic process.

CARE TEAM
At Mindly, we treat every user with care and attention. Our support team is available every day and will gladly help with any request — whether it’s technical matters, billing questions, or help choosing a provider. Our care team will be with you shortly!

Ratings and reviews

While the experts using the app might be ok, the app itself is not really user friendly. There are no notifications and integrations with Google calendar, which caused me to miss my session because I forgot to add them to my personal calendar. Also no notifications for chat messages. The only way to see if I got a message from my therapist is to actually check the app which is super inconvenient. No option to leave a message for customer support either. No desktop version.

Great app. But I'm having difficulty with it today. It took forever to open, then didn't load the login page. Now it's not reinstalling. I had to find the webpage to be able to have my scheduled session. Hope this is temporary and will get fixed

Great app. However, it would be great if the sessions are possible to sync with the calendar. It's so annoying to reflect it manually on the calendar 🥲 especially if rescheduling happened. or is it available, and I simply do not know how to set it up?🤔

What’s new

- Providers can now access client onboarding questionnaire answers after a trial session is booked, improving preparation for sessions
- Clients can now filter specialists by nearest available time for faster booking
- Improved referral user flow for a more consistent onboarding experience
- Updated provider profile preview section with a new design and helpful tips
- Various UI/UX and performance improvements