
Sebastian jackal
The app works fine, send or move money is really easy (use PSE or a cash deposit) payments work great, virtual card is good to buy online, took a while to get the plastic but it was not that bad, in general no complaints. Give it a try if you want save some money, it has some good discounts in some services when you use it too.
8 people found this review helpful
¡Hola! 👋 Muchas gracias por tu reseña. Seguimos trabajando para ofrecerte cada día un mejor servicio. ¡Saludos!

REEZARD
I've been using this app sonce approx. Around 2018, I never had issues with it, but I keep getting spammed with emails saying I can ask for a new credit, only to open the app and have the credit part bugged (idk what to do at this point, I've tried pretty much everything), it doesn't lets me ask for a new credit, it only shows tye status of my old credit line (which has been already been paid for) please fix this! I would appreciate it!
24 people found this review helpful
¡Hola! Gracias por tu comentario. Por favor, escribinos nuevamente a hola@uala.com.ar indicando tu caso y tu n° de DNI, para que podamos verificar tu situación y ayudarte. Recordá que también contamos con atención en nuestras redes sociales verificadas con el tilde. Nunca vamos a solicitarte claves o códigos de acceso. ¡Saludos!

David Arthur Kingsworth
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Does the job as a financial app, gives you fair interest and a mastercard with numerous discouns with several companies, but has a terrible customer service. If you have some sort of trouble, and you need to reach their customer service line on chat, it's 0/10. Feels as talking with dumb bots instead of people. They (the representatives) just talk to you as if you were some sort of idiot, and is very hard and frustrating to get your issues resolved. In my opinion that sucks.
29 people found this review helpful
¡Hola! Para brindarte una mejor atención y proteger la información de tu cuenta, por favor, escríbenos por nuestros canales oficiales a hola@uala.com.co o contáctate al chat desde tu app de lunes a viernes de 7:00 a 23:00 y sábados de 7:00 a 16:00. ¡Te esperamos!