up3 phone plan via eSIM & SIM

Hutchison Drei Austria GmbH

About this app

The 1st mobile app that allows you to download an eSIM profile to your compatible device immediately or have a classic SIM card sent to an Austrian address if your device is not eSIM-capable. No commitment, no service fee and no activation fee. Download right away and get started - no store visit, no paperwork, no hidden costs. Simply select the up³ plan in the app that suits you best!

Your advantages:
- Activate it yourself in 5 minutes via app.
- Everything in your own hands 24/7.
- No hidden costs, no commitment, pause at any time.
- Can be used with eSIM or classic SIM card.
- Live chat in the app: Our service professionals are there for you Mon-Sat, 8 a.m. - 6 p.m., outside of these times our chatbot Uppi in more than 80 languages.

There are some things you can do without:
- No hidden costs: no service fee, no activation fee
- No paperwork: plans can be taken out entirely in the app
- No bank details: simple payment via Google Pay and PayPal, among others
- No contractual commitment: can be paused monthly and reactivated at any time

Everything easy. Everything smarter. All in one app.
On the couch, in the ghost train or on the mountain top: with up³, you can get started anytime, anywhere. Thanks to an app that can do everything: from activation and all settings to individual service. And of course there's also a complete overview of included units and detailed FAQs.

Payment options
Google Pay, Paypal, Mastercard or Visa credit card, SEPA direct debit

Settings
Easily change your personal data, your account password or your payment method yourself.

Additional packages
Would you like to book more international units or an extra speed boost? It only takes a few steps in the app!

Live chat
Do you have a specific question or concern? The modern live chat is available 24/7 in the app: Mon-Sat, 8am-6pm (excluding public Austrian holidays) with our service professionals in German and English, outside these times with our chatbot Uppi in more than 80 languages.

More information at drei.at/up

Ratings and reviews

Can't reset passwords. It says instructions to reset have been sent but actually they were never sent. I tried 7 times and also checked the spam folder. @Drei suggested to contact them through the App. It is impossible to to login so how should I be able to contact you through the app. Please think before writing. Very poor service, cannot recommend as you can also not call them. There is literally no phone number to call Up3 and the regular Drei Staff can't help either as they are two companies

Nokia G60 not supported? A bit impertinent to state that my device does not support eSim (when it does) and then direct me to a refurb shop for used devices. What a weird ad for refurbished devices, this app is.. Upd: specifically the app doesn't support G60, but words it as if the phone isn't capable. Which it perfectly is. Maybe consider different wording, instead of smarta&sing, how 'bout that

The esim of cosmo communicator is not supported. The esim works without any issues with simquadrat / sipgate by just downloading the provisioning profile so clearly a problem with this app. Update: That is poor that you are not being able to offer esim profiles in an interoperable way. The Cosmo isn't B2B, it is a normal android device and capable of loading esim profiles fine (as demonstrated by simquadrat and others). But fine, happy to not use drei.at as mobile provider.

What's new

Your device doesn't have an eSIM? Then we have fantastic news: you can now order a classic SIM card via our app to use your new up³ plan!

We are personally available for you in our in-app chat from Mon-Sat, 8 a.m. to 6 p.m. (excluding Austrian public holidays). From now on, our chat is also available outside these hours: with a chatbot that answers the most frequently asked questions with ease.