It's a bad system from a 'workers' point of view. I certainly have never relied on Airtasker for income. They have the worst 'support' service I've ever encountered. I have many outstanding issues, but either get ignored or a 'robot' response. For someone who's classed as a 'Pro' with many 5 star reviews, I've been treated poorly. My advice as a 'worker', steer clear.
Look, the web browser works a treat. The app is rubbish. The concept I would give five stars, the app would get one. And the support is abhorrent. Whoever is on the support team has no concept of reality. Still, it serves it's purpose well enough. Just use the web browser if possible.
Great idea but poor app design. In the 30 mins I spent checking out the app, it's shown me repeats of the same post, tells me to broaden the filters as it can't find anything (when it had been showing me posts just moments earlier), sort by doesn't work properly (eg, sort by date shows post from a week ago, then post from 36 min ago, then 3 days ago etc)...and the list goes on.
They don't get it that making location jobs the default option will make life a lot easier for everyone. People posting online jobs are more computer savy and will change it to online. People that post location jobs don't know what they're doing and try to get someone to clean their gutters by posting online jobs. It's not rocket science people. They also don't have nearly enough staff to censor ads and profiles so people send contact info in all kinds of "sneaky ways. Trying to save money on staff is causing them to lose money on jobs. I have so many tips on improving their business but when I offer they ask me for a CV. A curriculum vitae is not the end all of experience people.
Airtasker needs to include an option for sperating the cost of goods from the job quote. People want all inclusive quotes including material but if you are to do so airtasker takes 15% off the cost of goods? Not to mention all the jobs to "deliver me smokes/maccas/booze" which fall through because it isnt cost effective with the airtasker surcharge
It's great for those looking for odd jobs and posting jobs on the app, but setting what area you looking at not so good. If they get this fix it would be 5 stars
- Addressed an issue involving Facebook login that affected some users
- Now you can actually see the badges
- Improved error handling for location selection sections of the app
- Addressed "You must login to access this feature" message reported by some users.
- CommBank Identified Badge is available