An excellent concept but poor execution. The app itself is not very intuitive and can be difficult to use. A more simplistic design would make it more easier to use and not require the user to frantically read everything in the little time they have when the vehicle is made available. The overall experience with the vehicle was excellent though. However in the end, I was charged extra for the booking. These were not made clear while I was adjusting my booking as the wording indicated that the charge would occur only on cancellation; not an adjustment. I sent an email to the Support Centre team but got no response. It should have been more clear about all charges involved and should make these obvious to the user. Overall, quite a disappointing experience. Maybe overtime, it'll get better but for now, be wary of the problems with the app.
Unintuitive and difficult to use. Does stupid things such as defaulting to showing unavailable cars in searches, and defaulting to times in the past. Does not show how far away cars are in the search. Website is better but still needs work to be streamlined. A frustrating experience.
The GUI for people who own cars needs to be better! Under 'Your car' and 'manage' is a bit ambiguous, and if I hadn't been told that was where to go, I would not have known. Maybe a big button that says 'manage' so that I know to tap there!! I know this is early days, but I want to see this work the best that it possibly can! Also, not sure if it's because it's my car or if my marker is too close, but under the 'book a car' page, when viewing map view, I can't select my own car!! I can select it in the list no problems, but maps - nope!
Works great. Now just needs car management for owners
Doesn't load and Just getting hanged under search and maps view
App does not load
This version contains several bug fixes and improvements. We update the app regularly so we can make it better for you. Get the latest version for all of the available features and improvements. Thanks for using Car Next Door!