I am sick of Enterprise they don't give you your points due...membership or not, they have rude customer service, and then their manager has the audacity to charge my card a month later without letting me know why...and even when I don't have a rental! You guys are crooks and I will be taking my business elsewhere! Good Riddance!
4/12/2017 I just downloaded the Enterprise App.. On 4/11/17 I had terrible experience 3 "Different" times on phone with Cust Service Reps trying to make reservation! I originally rated this 3 Stars.. But, While using App it instructed me to Call the phone # on app = WOW!! I talked with Ms. "Jivonne" who is a Super Helpful & Awesome Customer Service Rep!! Due to her Professionalism I'm Rating this 5++ Stars ⭐
I've only used this a couple times so far, but I haven't had any issue yet and the employee's are always excellent, and I've been able to have any Q's or problems answered and solved respectively. Definitely worth it if you rent cars a lot as it is much faster than calling on the phone or going to a computer to make a reservation since you can do it anywhere.
Kept getting message to turn off app overlay.....there was no app overlay turned on. Could do nothing on this app because of this. Uninstalling and just going to use my laptop or drop in at local Enterprise location.
Enterprise is generally a good service but the Android app is TERRIBLE. I can't login using the same login info I used for my iPad and when I try to fix that by resettingu password, it keeps telling me I'm putting the wrong info in, again, even though it's the same as what I used for my iPad. So I can't extend my rental. Thanks
Change address is a nightmare for those in Canada, since the postal code field only support 5 digits US postal code. You can't even cut and paste a Canadian postal code into the field. So you can't change address online and you can't change it in the app........ The query upcoming reservation and past rental often doesn't work, it looks like enterprise is having an extended downtime and the app crash as a result, instead of giving a more meaningful message.
We've updated the Enterprise Plus Rewards & Benefits sections to make it easier to review program information and member status
Minor bug fixes
The CarRentals.com app is the easiest way to book a car from your Android phone
The Avis app is the best-in-class car rental experience on your Android phone
The Budget app is the best-in-class car rental experience on your Android phone