
Donna Watson
felix has gotten alot better since iv complained a few times. I still have a problem with my phone lagging which is a bit annoying but for the price I can't complain to much.. my house is very lonely most times and with felix I can watch things to break up the loneliness and I don't have to worry about running out of data.. just wish it didn't lag at all, but it's a lot better than when I first hooked up. I think there been improvements made. donna
1 person found this review helpful
Vodafone Hutchison Australia Pty Ltd
June 1, 2026
Hey Donna, we're glad to hear your connection has been looking better! If you still need any help with your speeds, please send us a message via the felix app, Facebook or Instagram š

Justine
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it's a great company you can keep in contact with them via the messages in the app also you can do everything you need to in the app it also allows you to keep updated about how you are helping the environment, and they are all to happy to help you if you are in financial difficulties, and also they offer a unlimited data plan which you can get a discount on in the first few months so it only costs 20 such a great companyš
Vodafone Hutchison Australia Pty Ltd
June 3, 2026
Thanks for helping us make a difference, Justine š We'd love to feature your feedback in our marketing materials, like on our social media or website. If you're happy for us to do this, please edit your review and add a š at the end.

Jason Stokes
Esim transfer into felix was pretty quick and easy. Often buggy displaying "an error occurred please contact support" through each step, refreshing the app usually resolved. My only ongoing annoyance is I have a PIN code set on the app, yet every time I open the app I have to fully sign in again with email+password, and not prompted to just use my PIN code.
1 person found this review helpful
Vodafone Hutchison Australia Pty Ltd
March 31, 2026
Hey Jason, glad to hear you're all set up with your eSIM! We'd be happy to check out your app login, just chat with us via the app, website, Facebook or Instagram.