Verizon Call Filter

Verizon Consumer Group

About this app

Your phone is your door to the world, and you shouldn't open it for just anyone. With Call Filter, you can screen incoming calls, auto-block spam and report any unwanted numbers. Or, upgrade to Call Filter Plus with Caller ID for added security. Put a name to the unknown numbers, make your own personal block list, and even assess the risk level of incoming calls. Enroll today and start answering with confidence.

Key Features:

• Get real-time alerts on your incoming call screen so you can better avoid spam calls

• Automatically send spam callers to voicemail with the spam filter

• Report a number as spam so you can help improve our algorithm

• Block calls from phone numbers similar to your own or from a specific NPA-NXX
• See each spam call’s level of risk so that you can learn more about the caller

• Manage other unwanted calls with a personal block list

• Block all incoming calls from international numbers

• Search our spam database to see if a number has already been identified as spam

• Identify unknown numbers by name on the incoming call screen, call log and eligible messaging apps, even if the caller is not saved to your contacts

• Seamlessly update your contacts with newly identified numbers

Eligible customers get a 15-day trial of Call Filter Plus. Customers can choose to enroll in Call Filter to get the basics (spam detection, blocking and reporting) for free, or subscribe to Call Filter Plus for all that and more for $3.99 per month, per line. Accounts with 3 or more eligible lines can subscribe to Call Filter Plus (Multi-line) for $10.99/month by logging in to My Verizon. If you choose to enroll in Call Filter or Call Filter Plus, the spam filter will be automatically set to block high-risk spam callers, but you can change your block settings at any time. Data charges apply.

Verizon's Call Filter App requires a Verizon standard monthly account on an eligible device.

Please reference https://www.vzw.com/support/how-to-use-call-filter/ and https://www.vzw.com/support/call-filter-faqs/ for step-by-step instructions on how to use the app

Ratings and reviews

A barely serviceable app with seemingly no imagination expended towards actually using it. It has a number of basic issues that really limit it's effectiveness, but it would be really great if you could actually do a search on a phone number to confirm whether you want it or not, without having to remember it, switch screens, type it into Google, and then go back and block it. Seems like that should be a basic feature. To only "allow" 10 phone numbers on a "plus" paid account is ridiculous.

Like many other users, have discovered that this app screens out calls from places like disaster warning systems, some of my contacts and more,. while charging to get 10 exceptions, which is far fewer than needed. When I asked for help, Verizon very quickly suggested getting a 3rd party app. Yes - rather than fix it and continue collecting a monthly fee, they suggested I go elsewhere. So I will - only I will likely go to another cell company after 20 years.

The fact that this app doesn't allow me to edit the 10 "allowed" numbers from my "do not block list" is enough to not give this one star. Oh, but I would need to upgrade to unlimited for more money. Yeah, no thanks. If an unknown number comes in and then is updated to my contacts, it should take that number off of my "allowed" list. Terrible program to miss something like that, imo.

What’s new

Bug fixes