
Taniatan
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the best aps, make my life super easier everytime i need to claim for my medical needs. update : since using this insurance (NIB) and the aps it self until now 2025, still the best!! claim never have problem, and all issues or questions about insurance, pregnancy, claim, refund. all easy solved. Thankyou so much for being there for us 💓
We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at https://www.nib.com.au/contact-us/!
Have a wonderful day!

Donald Mankewich (Don)
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The Scan With Camera option stopped working a while ago but has since been fixed in the 16/04/2025 update. Thanks! The Add Document option still says the app doesn't have File and Media permissions so you can't add a PDF receipt. The app needs to be repackaged with this option enabled.
2 people found this review helpful
We sincerely apologise for the troubles you've had claiming with the app Don. We'd be happy to take a look into how we can assist you further, please contact us at https://www.nib.com.au/contact-us/. Thank you.

Kihm Schafft
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Put the claim card on the main screen trying to claim and the card is in a menu and hard to find? where's the good user experience? the home screen is busy now and full of jargon. update: I'm not sitting here chatting to a bot that doesn't understand me. Please tell your developers to simply add the membership card to the home screen. It's simple. I don't want to stand at the dentist with my whole family trying to find a membership card. The app was better before and now over complicated.
We sincerely apologise for the troubles you've had claiming with the app Kihm. We'd be happy to take a look into this for you, please contact us at https://www.nib.com.au/contact-us/. Thank you.